Inside Sales
Location: Craig, CO - Retail shop
About the role
The Inside Sales Support Specialist will partner with Account Managers to empower our sales team and ensure alignment for our client base. This role focuses on resolving customer account needs and fostering long-term satisfaction through dedicated service and coordination. This position is centered on nurturing existing relationships and supporting the Sales Team.
- Partner with Account Managers to provide seamless service to our professional community.
- Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully.
- Collaborate with internal teams to maintain excellent records and account health.
- Provide meaningful assistance to ensure clients feel supported and heard.
- Advance internal processes to improve the overall customer journey.
- Foster a sense of partnership across departments to resolve complex inquiries efficiently.
- Maintain a collaborative and team-oriented approach to daily office operations.
- Sells industrial, medical and specialty gases, welding supplies and related equipment to customers.
- Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
- Arranges for delivery of cylinders and hard-goods.
- Stocks and maintains showroom displays.
- Assists in the fill plant when needed.
- Unload incoming delivery trucks from suppliers and vendors.
- Visually inspect and receive incoming products.
- Post product receipts into the computer system.
- Put away incoming products.
- Pull back orders.
- Pull product orders for driver deliveries.
- Pull orders for will-call customers.
- Prepare outgoing UPS orders and enter information into the computer.
- Stock shelves for the retail store and at customer sites.
Requirements
- Exhibits customer-focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.
- Self-motivated with excellent organizational and time management skills to include the ability to multi-task and effectively manage projects in a diverse organization.
Benefits
Airgas offers a full benefits package designed to support your whole life, including:
- Medical, Dental, Vision, Life, AD&D, and Disability Insurance
- 14-week paid child birth benefit to support growing families
- 401(k) Retirement Plan with company match
- Tuition Assistance
- Paid Holidays, Vacation, and Sick time
- Benefits start after just 30 days of employment
- Short-term and long-term disability
- Employee Assistance Program (EAP)
- Pre-tax commuter transportation benefit
- Parental leave, vacation, sick time, floating holidays, jury duty, and funeral/bereavement leave
- Tuition reimbursement and discounted college tuition for eligible employees’ dependents
- Airgas Scholarship Program for dependent children
Pay
$25-27.00 per hour
About the company
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.