Inside Sales and Ops Assoc

Major Tasks, Responsibilities And Key Accountabilities

• Enters operations information into the system; generates reports and checks for accuracy.
• Acts as a liaison between warehouse and customers and may pull, pack, ship, and load orders as required.
• Provides product pricing by consulting the pricing matrix, as well as other tables, to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.
• Prepares and submits routine proposals; generates oral and written quotations.
• Procures and maintains inventory. Monitors to ensure proper inventory turns.
• Solves customer service issues, tracks open sales orders, and performs follow-ups to ensure the timely shipment of materials and customer satisfaction.
• Serves customers via telephone and/or walk-ins and ensures counters are properly stocked.
• Aids Operations Manager with branch operational duties as required.

Preferred Qualifications

• Customer service and industry experience.
• Experience with inventory sales and operations.
• Associate degree preferred.