Operations Admin - Inside Sales

Job Summary

The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests. This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.

Role Description

• Absorbing new knowledge on a daily basis
• Multitasking and completing projects expeditiously and comprehensively
• Clearly communicating and effectively working well with others
• Understanding tools: MySHI, AX, BI, CRM, SharePoint, and quoting
• Exceptional written and verbal communication skills
• Strong time management and organization skills
• Desire to learn more new skills
• Understanding and working in the following applications/platforms: Office (specifically Word, Excel, and Outlook)

Skill Level Requirements

• Ability to absorb new knowledge on a daily basis
• Ability to multi-task and complete projects in an expeditious and comprehensive manner
• Ability to clearly communicate and effectively work well with others
• Understanding tools: MySHI, AX, BI, CRM, SharePoint, and quoting
• Exceptional written and verbal communication skills
• Strong time management and organization skills
• Desire to learn more new skills
• Understanding and working in the following applications/platforms: Office (specifically Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications/Skills

• Somer college preferred
• Customer service and/or customer facing experience
• Well-rounded working knowledge of SHI’s tools: MySHI, AX, BI, CRM, SharePoint, and quoting
• Proficiency in the following applications/platforms: Office (specifically Word, Excel, PowerPoint, and Outlook)
• Windows OS experience is a plus

Other Requirements

• The estimated annual pay range for this position is $31,200 - $40,000.
• The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
• Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.