Sales Operations Admin I

About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Operations Admin I based in the United States. This role offers the opportunity to help scale sales operations within a high-growth SaaS environment supporting complex enterprise sales organizations.

Responsibilities

• Partner with Manager- to VP-level Sales Leadership to optimize enterprise sales processes and create scalable workflows that support acquisition, retention, and expansion.
• Lead cross-functional programs focused on improving sales outcomes through process redesign, technology enhancements, and data-driven optimization.
• Gather, assess, and prioritize sales requests and process gaps based on business impact, effort, and alignment with strategic sales objectives.
• Build and maintain operational metrics that identify inefficiencies, risks, and opportunities within seller workflows, translating findings into actionable recommendations.
• Collaborate with Salesforce Systems and Revenue Operations teams to improve automation, develop scalable tools, define business requirements, conduct user acceptance testing, and communicate changes to end users.
• Develop roadmaps for operational improvements and manage complex initiatives from initial strategy and requirements through implementation and adoption.
• Translate policies, processes, and operational changes into clear field-facing resources, guidance, and communications.
• Use data and business insights to influence sales strategy, decision-making, and continuous improvement.
• Promote a customer-focused, long-term, inclusive, growth-oriented, and team-driven approach across sales operations initiatives.
• Build strong relationships with stakeholders across sales, systems, revenue operations, and other functions to drive alignment and execution.

Requirements

• 6+ years of experience in Sales Operations or a related operations function supporting cross-functional sales organizations, ideally within a fast-paced and iterative SaaS environment.
• Demonstrated ability to manage competing priorities in a high-visibility role while maintaining strong judgment, organization, and emotional intelligence.
• Proven experience leading cross-functional projects that improve sales workflows and result in scalable, sustainable operational solutions.
• Advanced proficiency in Microsoft Excel and strong analytical capabilities.
• Advanced proficiency in Salesforce.com and familiarity with broader sales technology ecosystems.
• Strong organizational skills and business judgment, with a track record of taking complex initiatives from strategy through execution.
• Analytical and data-driven mindset, with the ability to identify trends, diagnose operational challenges, and use insights to influence sales decisions.
• Excellent written and verbal communication skills, including the ability to translate complex policies and processes into practical guidance for sales teams.
• Strong stakeholder management and collaboration skills, with the ability to build trust and influence teams across organizational boundaries.
• Bachelor’s degree in business, finance, economics, engineering, or a related discipline preferred; an MBA is optional.
• Salesforce Administration experience is a plus but not required.

Benefits

• Annual base salary range of $79,432.50–$133,500 USD, with the actual offer depending on factors such as location, skills, knowledge, and experience.
• Competitive total compensation combining base salary, performance-based bonus or variable pay, and equity for eligible roles.
• Opportunity to work in a high-growth public SaaS company with strong opportunities to make a measurable business impact.
• Flexible, employee-led remote working model, with office access available where applicable.
• Comprehensive health benefits and parental leave programs.
• Professional development stipend to support continued learning and career growth.
• Opportunity to work with senior sales leaders and cross-functional teams on high-impact operational initiatives.
• Inclusive working environment focused on customer success, long-term growth, continuous learning, and teamwork.