Inside Sales Account Representative | Orlando, FL

About the role

The Account Representative sells company products and services via telephone, internet, e-mail and fax. They work in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities.

Responsibilities

• Builds relationships and tailors the sales approach to meet and inquire on the customers' needs.
• Provides price and delivery quotes within customer timeline to customers within assigned geographic territory.
• Processes the customer's order by entering it into the sales database for quote processing and delivery schedules.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives.
• Participates in the TTI Total Quality process by following defined policies and procedures.
• Increases customer account base by compiling list of prospective customer leads from various sources and making cold calls.
• Provides management with information regarding sales, marketing techniques, new products and market strategy.
• Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI.
• Processes and resolves discrepant issues identified within the job function in an expeditious manner.

Requirements

• High school diploma or GED required.
• Bachelor’s degree with one to three years of sales experience; or an equivalent combination of education, sales, and/or customer support experience that provides the required knowledge, skills and abilities.
• Exhibits exceptional knowledge of company products and services.
• Demonstrates persuasiveness, tenacity and strong selling skills.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Able to calculate discounts, commissions, proportions and percentages.
• Able to write reports and correspondence proficiently and professionally.
• Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.

Qualifications

• Education and Experience Requirements: High school diploma or GED required. Bachelor’s degree with one to three years of sales experience; or an equivalent combination of education, sales, and/or customer support experience that provides the required knowledge, skills and abilities.

Skills

• Exceptional knowledge of company products and services.
• Persuasiveness, tenacity and strong selling skills.
• Excellent verbal and written communication skills, including excellent presentation skills.
• Strong analytical, problem solving and negotiation skills.
• Organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions and percentages.
• Able to write reports and correspondence proficiently and professionally.
• Working knowledge of company policies, procedures and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.

Benefits

What we offer our team members: A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts, Educational Assistance (Tuition Reimbursement), Ongoing training throughout your employment with opportunities to participate in professional and personal development programs, A strong focus on giving back to our communities through philanthropic opportunities.

Pay

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. What we offer our team members: A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts, Educational Assistance (Tuition Reimbursement), Ongoing training throughout your employment with opportunities to participate in professional and personal development programs, A strong focus on giving back to our communities through philanthropic opportunities.

Schedule

Not specified.

Benefits

Not specified.