Inside Sales Account Representative
About the role
Golden Star Technology Inc. (GST) is seeking an Inside Sales Representative to join their growing team in Cerritos, California.
Responsibilities
- Preparing accurate customer quotes, including pricing, delivery details, and terms
- Processing customer purchase orders quickly and precisely
- Monitoring order activity using backlog reports, open-order reports, and customer portals
- Tracking and following up on quote activity, open orders, and customer inquiries
- Cooking with internal teams, suppliers, and logistics partners to ensure on-time delivery
- Acting as a reliable liaison between customers, suppliers, and internal teams
- Supporting the sales team with Requests for Quotes (RFQs)
- Aiding field sales with business development and account-growth initiatives
- Delivering exceptional service to both new and existing accounts
Qualifications & Skills
- 3-4 years of inside sales experience, preferably in a technology, parts-manufacturing, distribution, or customer-facing environment
- Experience in selling IT and AV solutions, networking hardware, managed services, cloud services, cybersecurity solutions, or other complex B2B products
- Proven negotiation and upselling skills, with the ability to build strong, long-term customer relationships
- Confidence in preparing and delivering quotes to clients
- Experience with ERP systems and strong Microsoft Excel skills (spreadsheets, formulas, data tracking)
- Excellent written communication skills, especially through email
- Strong accuracy, attention to detail, and organizational abilities
- Ability to prioritize multiple tasks and stay effective in a fast-paced, deadline-driven environment
- Calm, resourceful problem-solver with strong critical-thinking skills
- A proactive self-starter who collaborates well across teams and maintains a customer-focused mindset
- Military or government service experience is a bonus
Compensation & Benefits
GST offers a competitive salary, medical, dental & vision insurance, a 401(k) plan, and paid vacation. Additional company perks and employee programs are also available.
About Golden Star Technology (GST)
Since 1985, GST, headquartered in Cerritos, CA, has been a trusted provider of IT and AV solutions for small and midsize businesses, enterprise organizations, educational institutions, and government agencies. They deliver a broad portfolio of products, custom configurations, and integrated services across industry-leading technology platforms. At GST, they value teamwork, accountability, integrity, and building strong connections with their clients and with each other. They're looking for individuals who share these values and want to grow their careers in a dynamic, supportive environment.