Inside Sales Account Representative | Fort Worth, TX

About the role

The Account Representative sells company products and services via telephone, internet, e-mail and fax. They work in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities.

Responsibilities

• Sells products and services offered by TTI, including product lines, AIM programs, quality, and value-added services.
• Builds relationships and tailors the sales approach to meet and inquire on the customers' needs.
• Provides price and delivery quotes within customer timeline to customers within assigned geographic territory.
• Processes the customer's order by entering it into the sales database for quote processing and delivery schedules.
• Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers, and other sales representatives.
• Participates in the TTI Total Quality process by following defined policies and procedures.
• Increases customer account base by compiling list of prospective customer leads from various sources and making cold calls.
• Provides management with information regarding sales, marketing techniques, new products, and market strategy.
• Attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI.
• Processes and resolves discrepant issues identified within the job function in an expeditious manner.

Requirements

• High school diploma or GED required.
• Bachelor’s degree with one to three years of sales experience; or an equivalent combination of education, sales, and/or customer support experience that provides the required knowledge, skills and abilities.

Qualifications

• Exhibits exceptional knowledge of company products and services.
• Demonstrates persuasiveness, tenacity, and strong selling skills.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem-solving, and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Able to calculate discounts, commissions, proportions, and percentages.
• Reads, analyzes, and interprets business periodicals, professional journals, technical procedures, and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures, and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.

Benefits

• A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
• Educational Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.