Inside Channel Account Manager (ICAM)

The job

The ICAM (Inside Channel Account Manager) at AVEVA is a key member of the Americas Channel team, acting as the operational and execution backbone for our indirect business. The role partners closely with CAMs and channel partners to drive pipeline growth, renewals, forecasting accuracy, and overall partner success across Salesforce and connected systems. It is a highly collaborative, fast-paced environment where teamwork really matters.

Key Responsibilities

• Support CAMs and partners by helping manage sales opportunities from creation to close in Salesforce.
• Keep pipeline and forecasts accurate by cleaning up data and tracking deal progress.
• Help drive renewals and manage the run-rate business.
• Cook with internal teams (Sales, Contracts, Legal, Operations, Finance) to move deals forward and resolve issues.
• Support reporting and business insights to improve visibility into partner performance and execution.

Essential Requirements

• Bachelor's degree in a related field, or equivalent professional experience consisting of at least five (5) years in a relevant role.

Desired Skills

• Strong Salesforce and Excel skills, with ability to manage data, pipeline, and forecast accuracy.
• Great communication and relationship-building skills to work effectively with partners and internal teams.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Curiosity and problem-solving mindset to identify issues, ask questions, and continuously improve processes.

Company Culture

Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.

Benefits

• Flex work hours
• 20 days PTO rising to 25 with service
• three paid volunteering days
• primary and secondary parental leave
• well-being support
• medical, dental, vision
• 401K

Hybrid Working

We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote.

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.

Contact Information

If you're interested in applying, please submit your cover letter and CV through our application portal. For more information about AVEVA's commitment to diversity and equal opportunity, visit our careers page.