Inside Channel Account Manager (ICAM)
The job
The ICAM (Inside Channel Account Manager) at AVEVA is a key member of the Americas Channel team, acting as the operational and execution backbone for our indirect business. The role partners closely with CAMs and channel partners to drive pipeline growth, renewals, forecasting accuracy, and overall partner success across Salesforce and connected systems. It is a highly collaborative, fast-paced environment where teamwork really matters.
Key Responsibilities
- Support CAMs and partners by helping manage sales opportunities from creation to close in Salesforce.
- Keep pipeline and forecasts accurate by cleaning up data and tracking deal progress.
- Help drive renewals and manage the run-rate business.
- Cook up with internal teams (Sales, Contracts, Legal, Operations, Finance) to move deals forward and resolve issues.
- Support reporting and business insights to improve visibility into partner performance and execution.
Essential Requirements
- Bachelor's degree in a related field, or equivalent professional experience consisting of at least five (5) years in a relevant role.
Desired Skills
- Strong Salesforce and Excel skills, with ability to manage data, pipeline, and forecast accuracy.
- Great communication and relationship-building skills to work effectively with partners and internal teams.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Curiosity and problem-solving mindset to identify issues, ask questions, and continuously improve processes.
Commercial at AVEVA
The Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
Find out more
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team. Find out more: https://www.aveva.com/en/about/careers/
USA Benefits
- Flex work hours
- 20 days PTO rising to 25 with service
- three paid volunteering days
- primary and secondary parental leave
- well-being support
- medical
- dental
- vision
- 401K
Hybrid working
We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote.
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
Learn more
Learn more: https://www.aveva.com/en/about/careers/sustainability-report
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: https://www.aveva.com/en/about/careers/hiring-process