Inside Account Representative (Commercial Real Estate)

Job Summary

Increase business revenue by seamlessly processing and satisfying customer orders and quotation requests. Maintain margin targets and enhance profitability by building relationship value leveraging a consultative selling process.

Major Tasks, Responsibilities, And Key Accountabilities

• Achieves sales goals and targets using acceptable business practices and tools.
• Delivers and expands business revenue and customer base by prospecting, developing, and maintaining positive relationships with new and existing customers.
• Utilizes market and industry knowledge to generate new opportunities, assist customers in forecasting needs, and developing quotes.
• Enters and fulfills orders, manages inventory and projects, and obtains the highest return on investment (ROI) through innovative solutions.
• Achieves and maintains sales, margin, and profitability targets leveraging consultative selling process, HD Supply business practices and tools.
• Leverages industry knowledge and negotiation skills to negotiate fiscally advantageous volume/discount tradeoffs through knowledge of market pricing elasticity.

Nature and Scope

May modify processes to resolve situations. Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.

Education And Experience

• Technical certification or associate degree may be required in some areas.
• Generally 5-7 years of experience in a related area of responsibility.