Inpatient Case Manager RN or Social Worker BSW/MSW (Full Time/Days)
Penn Medicine, University of Pennsylvania Health System · Lancaster, PA · 1 mo ago
HealthcareFull-time
About the role
Acts as an advocate for the patient, assisting them to reach optimal function and health in an appropriate environment that would support their needs. The Case Manager - RN functions within the full scope of practice to include the major responsibilities of the position and to extend these responsibilities beyond the episode of care to encompass coordination of care across the continuum. The Case Manager - RN applies the processes of assessment, planning, implementation, monitoring, evaluation, and coordination of care to meet the patients' health care needs across the continuum in collaboration with health team members, community members, to ensure safe, quality and cost-effective care.
Responsibilities
- Conducts assessments of patient/family needs by coordinating input from all health professionals and formulating a documented plan assuring continuity of care for the rising and high-risk patients.
- Delegates care coordination based on situation while assuming accountability for patient outcome.
- Supports assistive personnel serves as a resource and holds assistive personnel accountable to complete delegated tasks.
- Identifies appropriate providers, facilities, external healthcare organizations throughout the continuum of care and communicates with an interdisciplinary treatment team to develop and maintain positive working relationships with patients, families and providers.
- Functions as a coordinator and manager of a defined health population across care setting and for multiple physicians/health care providers or health plan counterparts.
- Works closely with their assigned primary care department/practice to offer individualized assistance with improving and maintaining quality patient care.
- Coordinates care across the continuum (inpatient/outpatient/community) to assure appropriate utilization of clinical and community resources.
- Oversees and guides the development of multiple health partnerships to achieve a positive health effect.
- Participates on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to initiatives.
- In conjunction with the practice team, identifies patients at risk for poor outcomes or experiencing poor coordination of services who would benefit from more intensive follow-up.
- Provides chronic disease and self-management education and support.
- Participates in the on-call responsibilities for this position as required.
- Other duties as assigned.
Requirements
- Registered Nurse; Bachelor's Degree in Nursing, OR a health care related degree is required with at least ten (10) years of acute/sub acute care or Case Management experience.
- Current licensure as a Registered Nurse, issued by the Pennsylvania Board of Nursing.
- Social Worker; Master's degree in social work (MSW), OR a Bachelor's degree in social work (BSW) with a Master's degree (MS) in Human Services from an accredited school OR a Bachelor's degree in social work (BSW) with ten (10) years of relevant experience.
- Three (3) years of acute care nursing, social work or other relevant case management/addictions medicine experience.
- Excellent communication and customer service skills.
- Proven informal leadership skills