Infusion Care & Advocacy Coordinator

The Role

The Infusion Care & Advocacy Coordinator exists to ensure our members with infusion needs feel fully supported, guided, and confident throughout their care journey.

In this role, you will:

• Serve as the dedicated advocate for members navigating infusion services
• Care Coordination for infusion services, including scheduling and aligning infusion services
• Coordinate care across by locating applicable patient assistance programs, charity care, and alternative funding options
• Be responsible for securing eligibility, coordinating care, and reducing out-of-pocket costs for members
• Ensure a seamless, supported experience for members and their families throughout the entire treatment process

Qualifications

• 2–3+ years of case management, customer service, or related experience
• 2–3+ years of oncology or infusion coordination experience, or related experience
• Proficiency in Microsoft Word, Excel, and Electronic Medical Record systems
• High School Diploma or GED
• Strong communication skills and a commitment to compassionate, patient-centered care
• Ability to manage multiple priorities in a fast-paced, collaborative environment

Benefits

• Starting Pay: $21.00/hour
• FREE healthcare for you and your entire family
• Dental & Vision insurance
• Paid time off & sick time
• 401(k) access
• A mission-driven team that believes in doing the right thing

Company Culture

• We obsess over people
• We own it to completion
• We always improve & adapt
• We start with “Yes, We Can Help You”
• We succeed as a team
• We detest waste & unnecessary complexity

What “Free Healthcare” Actually Means

• No money out of your paycheck and no cost when you need care
• No monthly premiums
• No cost to add your spouse or children
• No deductibles (we reimburse them)
• No out-of-pocket maximums

Pay Range

21.00 - 23.00 USD per hour (Phoenix)