Infrastructure Team Lead
Union Home Mortgage Corp. · United States · 2 wk ago
RemoteRemoteInformation TechnologyFull-time
Duties & Responsibilities
- Provide technical direction and guidance to the IT Infrastructure Team
- Manage the daily tasks and priorities of the IT Infrastructure Team
- Assigning and managing tasks and projects using Azure DevOps to balance workload and capacity
- Manage the implementation of future infrastructure technology solutions with direction from Senior Infrastructure partners
- Manage on-premises and cloud environments including AWS, Active Directory, Azure, Entra, and M365 resources
- Establish metrics and reporting to measure maturity and adoption for incident, change, and problem management
- Establish and maintain technology standards, templates, and technical documentation as necessary
- Develop a strong culture of customer service and exceeding partner expectations on a daily basis
- Develop and implement formal training and onboarding practices to promote growth and development within IT Infrastructure team
Qualifications
- BA/BS degree in Information Technology related discipline or equivalent experience
- Leadership experience in IT support focused on managing end user technology and teams
- Experience leveraging effective communication and collaboration techniques to establish relationships with leaders across IT
- Extensive experience managing enterprise-level Microsoft technologies including but not limited to Azure, Active Directory, Entra, Exchange, SharePoint, Intune and M365
- Strong understanding of networking including Cisco Meraki
- Strong scripting skills including PowerShell and Python to automate manual tasks
- Expertise in building relationships with technical and business partners
- Excellent troubleshooting and analytical skills
- Deep technical knowledge of Microsoft including Azure, Entra, M365 and Active Directory
- Strong understanding of networking including Cisco Meraki
- Strong scripting skills including PowerShell and Python to automate manual tasks
- Aptitude and willingness to learn new systems and technologies to support current and future needs