Infrastructure Team Lead

Core Responsibilities

• Network Engineering Leadership (Primary Focus)
• Provides technical leadership for the campus network infrastructure, including switching, routing, wireless, firewalls (HPE/Aruba, Juniper, Palo Alto), and core services (Authentication, DHCP, DNS).
• Acts as the primary escalation point for complex network issues, coordinating with team members and vendors to ensure high availability, reliability, and performance.
• Implements infrastructure-specific security best practices and monitors risks, maintaining a security-minded approach that partners with the central cybersecurity team.
• Project Leadership
• Leads infrastructure projects from conception to completion, driving the entire lifecycle from initial scoping to final delivery.
• Collaborates with project managers, business stakeholders, and other IT units to define clear project requirements, objectives, and timelines.
• Safeguards timely delivery and adherence to project scope, providing regular status updates and transparent communication to all stakeholders.
• Infrastructure Oversight & Collaboration
• Provides leadership and oversight to the Infrastructure team (including the Sr. Network & Systems Administrator and Network Administrator II) and external contracted services.
• Partners closely with existing server and virtualization administrators to support the broader IT infrastructure, including virtual environments and storage systems.
• Oversees vendor management, contract negotiations, and the maintenance of accurate technical documentation and performance metrics for management review.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or an equivalent combination of education and experience).
• Minimum of 5–7 years of progressive experience in IT infrastructure (servers, networks, storage, and security), with at least 1–2 years of experience in a team lead, supervisory, or project leadership capacity.

Qualifications

• Preferred certifications and credentials in networking (Enterprise networking credentials from Palo Alto, Juniper, or HPE/Aruba), virtualization & systems (Core systems or virtualization credentials, such as VMware Certified Professional), and project management (Certification or foundational training in PMP, Agile/Scrum, or ITIL methodologies).