Infrastructure Engineer Lead

Responsibilities

• Facilitates deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation.
• Demonstrates expertise within technical domains, decomposes issues or objectives into work units, advances efficient solution delivery practices, and promotes exceptional design, engineering and organizational practices.
• Engineers and operates network solutions supporting mainframe TCP/IP and SNA/APPN-based system integrations.
• Optimizes high-availability connectivity for business-critical, high-velocity transactions and batch-processing systems.
• Led modernization of mainframe network architectures, including improvements in observability and telemetry.
• Advances automation and AI-assisted operations to reduce manual effort, improve consistency, and enhance network reliability.
• Diagnoses and resolves complex issues across routing, switching, firewalls, load balancers, and mainframe network stacks.
• Continuously improves network solutions to meet performance, capacity, resiliency, and cybersecurity compliance standards.
• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions.
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains.
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes.
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption.
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards.
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers.

Qualifications

• Curiosity, a continuous-learning mindset, and strong communication and collaboration skills.
• Experience supporting enterprise-scale networks with high availability and reliability requirements.
• Strong foundational expertise in TCP/IP networking, including OSPF, EIGRP, and Layer 2 technologies such as VLANs and EtherChannel/Portchannel.
• Strong understanding of packet trace analysis and multi-layer troubleshooting techniques.
• Working knowledge of switches, firewalls, load balancers, VPNs, certificates, TLS/SSL, and REST APIs.
• Development and coding skills that support infrastructure automation, process automation, and AI-driven tooling.