Infrastructure Engineer Sr. (Proofpoint Engineer)
About the role
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Infrastructure Engineer Sr. within PNC’s technology organization you can be based in Strongsville OH, Pittsburgh PA or Phoenix AZ. As an Infrastructure Engineer you will be part of PNC’s proofpoint team. On a daily basis you will work with skilled engineers to monitor the health and functionality of the proofpoint infrastructure. Working in partnership with the PNC Security team, you will be responsible for assisting with responding to security events, system anomalies, and system issues.
Responsibilities
- Supports enterprise scale email infrastructure (60k+ mailboxes, 7MM emails per day).
- Deep understanding of email infrastructure components and diagnostics.
- Functions as messaging SME and technical lead for assigned projects.
- Develop and maintain process workflow and infrastructure architectural diagrams / documentation.
- Ensure adherence to enterprise change and risk control management standards.
- On-call rotation schedule for critical after-hours support.
Qualifications
Deep knowledge of proofpoint on-premises & cloud platforms, SKIM/SPF/DMARC, SMTP & related diagnostics, as well as complex email flow configurations is required. Proofpoint certifications are preferred.
Education: Bachelors degree.
Experience: 5+ years of industry-relevant experience; in lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Certifications: No required certification(s) (but proofpoint certifications preferred).
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Skills
Preferred Skills: Collaboration, Communication, Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Team Player, Technical Knowledge.
Competencies: Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Pay
Base Salary: $91,000.00 – $185,900.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
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