Infrastructure Coordinator

Position Overview

We are seeking an experienced Infrastructure Coordinator to support a large portfolio of active infrastructure and construction projects within a higher-education environment. This is a hands-on, field-focused coordination role responsible for keeping approximately 20-25 projects moving, coordinating vendors, monitoring installation readiness, and serving as the eyes and ears for the department in the field.

Responsibilities

• Cook up multiple infrastructure and construction projects simultaneously.
• Serve as the primary service coordinator for project vendors and contractors.
• Conduct regular rounds of active construction and installation sites.
• Cook up cabling, network, and device installation activities.
• Determine when projects are ready for installation and identify issues that could delay progress.
• Work closely with vendors, contractors, project teams, and internal stakeholders to resolve field issues.
• Provide proactive 3-4 week look-ahead planning for upcoming project activities.
• Maintain accurate project documentation, status updates, schedules, and field notes.
• Identify potential project roadblocks and take ownership of getting them resolved.
• Act as the department's field representative, escalating issues when necessary.
• Help ensure projects remain on schedule and do not come to a halt due to unresolved field issues.
• Support additional project coordination and administrative activities as needed.

Required Qualifications

• 3 years of experience in infrastructure, construction, project coordination, field coordination, telecommunications, or a related environment. Strong candidates with approximately 2 years of relevant experience may also be considered.
• Experience with cabling, structured cabling, low-voltage, network, or telecommunications installations.
• Construction or infrastructure project experience.
• Demonstrated ability to coordinate vendors, contractors, and multiple projects.
• Strong documentation and organizational skills.
• Able to manage multiple priorities and active projects simultaneously.
• Strong problem-solving skills and the ability to take ownership of issues.
• Highly independent, reliable, and proactive work style.
• Comfortable spending the majority of the workweek in the field and on an active campus.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience working in a higher-education/university environment.
• Familiarity with BICSI standards.
• Familiarity with TIA industry standards.
• Experience supporting large-scale infrastructure, network, cabling, or technology installation projects.
• Experience managing or coordinating a large number of concurrent projects.