Infrastructure Coordinator

About the Role

We are seeking an experienced Infrastructure Coordinator to support the execution of complex network infrastructure and telecommunications projects in a large, fast-paced institutional environment. This role combines structured cabling, network infrastructure, construction coordination, vendor management, and project management. The ideal candidate will have hands-on technical experience along with the ability to coordinate multiple projects, vendors, contractors, and internal stakeholders from initial planning through successful completion. This is an excellent opportunity for a professional with 3–5+ years of infrastructure or technical project experience who enjoys working at the intersection of IT, construction, facilities, and telecommunications.

What You'll Do

Infrastructure & Vendor Management — 60%

• Coordinate structured cabling and telecommunications infrastructure projects from planning through completion.
• Develop project scopes, technical specifications, RFP packages, estimates, and budgets.
• Manage external vendors, contractors, and subcontractors performing installation and service work.
• Coordinate installation, relocation, expansion, and modification of copper, coaxial, and fiber-optic cabling systems.
• Review project documentation, job reports, labor, materials, and overall project progress.
• Coordinate material procurement and ensure timely delivery to project sites.
• Work with engineering, operations, facilities, and other internal teams to develop reliable network infrastructure solutions.
• Coordinate technology-related activities associated with renovations, new construction, and infrastructure upgrades.
• Ensure installations meet applicable university standards, building codes, and industry best practices.
• Maintain accurate service requests, project documentation, reports, and troubleshooting records.
• Build strong working relationships with customers, vendors, contractors, and internal stakeholders.

Project Management — 30%

• Define project scope, milestones, timelines, and required resources.
• Coordinate technical teams, business stakeholders, vendors, and contractors throughout the project lifecycle.
• Manage multiple concurrent projects while maintaining priorities, budgets, schedules, and quality standards.
• Identify project risks, resource gaps, dependencies, and potential issues.
• Facilitate issue resolution and escalate challenges when necessary.
• Prepare status updates and communicate project progress to stakeholders.
• Manage change requests and coordinate related or interfacing projects to ensure successful implementation.

Standards & Process Improvement — 10%

• Promote adherence to infrastructure, documentation, and project management standards.
• Educate vendors and project teams on quality expectations and best practices.
• Mentor team members on project processes, tools, and documentation.
• Identify opportunities to improve project execution and operational processes.

What We're Looking For

• 3–5+ years of relevant experience in network infrastructure, structured cabling, telecommunications, construction coordination, or technical project management.
• Strong project management and coordination skills.
• Hands-on understanding of network infrastructure and structured cabling.
• Comprehensive knowledge of BCSI Standards.
• Familiarity with blueprints, construction documentation, and AutoCAD.
• Strong written and verbal communication skills.
• Excellent problem-solving, organizational, and decision-making abilities.
• Demonstrated ability to manage multiple projects, resources, vendors, and competing priorities.
• Strong documentation skills and exceptional attention to detail.
• Ability to work effectively with technical teams, facilities, contractors, vendors, and business stakeholders.
• Bachelor's degree in Computer Science or a related field preferred.
• Experience in higher education is a plus.

Preferred Qualifications

The following are highly valued but not all required:

• Current RCDD certification.
• Inactive RCDD or RCDD LAN Specialist, Installer, or Technician credentials.
• Construction or related field experience.
• Extensive knowledge of fiber optic, copper, and coaxial cabling.
• Ortronics manufacturer certification.
• Experience with CATV, CCTV, LAN, VoIP, or Audio/Video systems.
• Experience with McCormick estimating software or a similar system.
• ITIL or PMP certification.
• Licensed electrician.

Pay & Schedule

• Pay rate: $41.96–$62.94/hour
• Location: Boston, MA
• Work model: Hybrid, 4 days onsite
• Schedule: Monday – Friday, 1st shift, 40 hours/week
• Duration: 12-month contract, potential for extension
• Candidates must be available to work occasional hours outside the regular schedule and some holidays when required to support essential services.