Information Technology Specialist

About the role

The IT/IA primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

Responsibilities

• Establish complex operational software configuration controls and system interfaces for computer system(s) assigned
• Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required
• Analyze and troubleshoot system anomalies to ensure optimum equipment performance
• Prepare system for operational use and support operational tests
• Review, prepare, and update authorization packages
• Notify customer when changes occur that might affect authorization accreditation
• Cover cybersecurity portion of the self-inspection’s checklist
• Review and provide technical and cyber security coordination on all Bodies of Evidence that make-up the authorization package
• Identify any and all vulnerabilities and implement countermeasures
• Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices
• Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration
• Provide External Information System(s) Client Support
• Perform account creations, changes, & deletions on multiple authorization boundaries
• Perform Help Desk & troubleshooting activities
• Perform Hardware/Software System Configuration, upgrades and modifications
• Perform system and network appliance patching activities
• Provide Government-Issued Laptop Support
• Assist in Media Control & Accountability activities
• Perform COMSEC account/equipment management activities
• Additional duties as assigned

Requirements

• 2-5 years related experience
• Prior performance in roles such as Systems Administrator or Network Administrator
• Bachelor’s degree in a related area OR Associate’s degree in a related area + 2 years’ experience OR equivalent experience (4 years)
• Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire
• Active DOD TS/SCI Clearance
• Eligibility for access to Special Access Program Information
• Willingness to submit to a Counterintelligence polygraph

Qualifications

• This is a 24/7 service desk position requiring shift work which may or may not include Morning, Night, and “Swing” shifts, including potential holidays and weekends.
• Reports to a physical location which occasionally requires the ability to traverse between buildings
• Ability to manage stress with a high degree of maturity/professionalism
• Demonstrated critical thinking and leadership skills and the ability to work well with others
• Effective verbal and written communication skills

Skills

• Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware
• Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
• Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations
• Working knowledge and current relevant experience with PL2 systems

Benefits

Competitive benefits package to address employees’ physical, mental, emotional, and financial well-being. This includes 100% employer-paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first!

Pay

The anticipated compensation range for this position is $87,580 - $109,020. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories.

Schedule

This is a 24/7 service desk position requiring shift work which may or may not include Morning, Night, and “Swing” shifts, including potential holidays and weekends.