Information Technology Specialist

About the role

Join the Information Technology team at New York’s #1-ranked hospital. Effectively manages technical projects within functional area of Cardiology IT. Oversee the technical designs, implementations, analysis, and modifications of new/existing programs and systems for business or patient care needs. Ensures the performance, integrity and reliability of systems components. Works independently in a professional, information technology environment to oversee complex specialized technology. Troubleshoots (hands on) complex technical issues and advises on/implements corrective actions. Leads technical implementation efforts involving multidisciplinary teams. Provides training to clinical end users.

Responsibilities

• Manages relevant systems development, enhancement, and maintenance projects.
• Maintains system performance and response times.
• Provides reports to management and users as required.
• Takes a proactive role in preventing systems problems.
• Solves problems when they arise.
• Supports the Cardiology systems applications, environments, and operational interfaces.
• Performs problem analysis and troubleshooting, and maintains appropriate documentation.
• Develops test plans, test data and testing schedules.
• Conducts unit and system tests to verify results of technology solutions.
• Conducts applications testing, including compiling test scripts.
• Provides business related and technical guidance to other IS staff in the development and support of other IS systems.
• Provides technical assistance to other staff members, as needed.
• Supports the relevant departmental systems, subsystems, and related software products, in support of clinical and operational clients.
• Create, update, and maintain project plans, provide design and installation/support documentation.
• Designs, configures and installs new programs, modifications or enhancements to existing systems.
• Analyzes modifications or enhancements to determine impact on existing production systems.
• Participates in key user committees and work groups to identify new project requirements.
• Develops innovative approaches for dealing with customer needs that are aligned with information services goals and objectives.
• Trains end users in use of equipment and software.
• Installs/Performs in-house and vendor updates, in a timely and efficient manner in accordance with IS change control standards and procedures.
• May work in multiple phases of systems and technical analysis, and considers the business implications of the application of technology to the current business environment.
• Maintains current documentation on all specified systems.
• May research, plan and design interfaces between a wide variety of systems to support clinical and business needs of the Hospital.
• Develops, tests, documents and implements changes and enhancements to existing interfaces, supports scripts, or other changes to the interface engine environment.
• Clearly tracks and documents assigned projects and communicates project plans to stakeholders and management.
• Performs project management duties as needed.
• Trains clinical end users.
• Works with other departments to understand their needs.
• Captures and coordinates applications developments and migrations with developers from multiple teams.
• Supports during non-working hours to ensure the operations of production systems in a 24 x 7 environments, if needed.
• Position involves oncall responsibility on a rotating schedule.
• Performs other job related duties as required.

Qualifications

• Bachelor's degree or equivalent experience
• Three to five years of previous work related experience in the Clinical IT space
• Knowledge of one or more Operating Systems and Databases: Microsoft Windows, UNIX, Oracle, SQL
• Knowledge of Programming Languages where applicable: C++, Java, HTML, Python, or other
• Knowledge of Health and Imaging protocols and applications: HL7 protocol, DICOM, EPIC

Preferred Criteria

• Degree or major in Computer Science
• Strong communication, collaboration and documentation skills
• Experience with Cardiology IT apps such as Syngo Dynamics, MUSE, ISCV
• Knowledge of Networking: TCP/IP environment
• Provides Tier 3 Applications Support
• Experience with Cloud Services: AWS, Azure
• Experience with Cardiology specific Artificial Intelligence

Required Criteria

• Bachelor's degree or equivalent experience
• Three to five years of previous work related experience
• Knowledge of one or more Operating Systems and Databases: Microsoft Windows, UNIX, Oracle, SQL
• Knowledge of Programming Languages where applicable: C++, Java, HTML, Python, or other
• Knowledge of Health and Imaging protocols and applications: HL7 protocol, DICOM, EPIC

Benefits

Includes recognition for experience, education, and licensure. Comprehensive and competitive benefits support you and your family in every aspect of life. Salary Range: $97,000-$145,000/Annual.

Equal Opportunity Employer

NewYork-Presbyterian Hospital is an equal opportunity employer.