Information Technology Specialist

About the role

SierTeK Ltd. is seeking an Information Technology Specialist to support an opportunity at Wright Patterson AFB, OH.

Responsibilities

• Aid senior personnel in support of Information Technology program objectives.
• Install software program packages. Program and maintain various information processing applications.
• Analyze, design, purchase and install information security systems.
• Provide support to telecommunications efforts associated with security systems.
• Proactively address issues and take action to guide IT support personnel to preclude system failures or disruption.
• Provide technical support to prevent system outages, minimize downtime or denial of/degraded service. Provide skilled technical assistance in the configuration, operation and management of secure video teleconferencing equipment.
• Manage hardware and software by performing configuration management and initial diagnostics of information systems.
• Cook up information systems repairs and perform system diagnostics to determine the cause of hardware and software failures.
• Remove and replace components and peripherals to restore system operation. Install and configure software operating systems and applications and provide customer service to assist in the operation, restoration, and configuration of information systems.
• Conduct inventory of computer hardware and software and ensure STO personnel adhere to all software licensing agreements.
• Support the Government's Configuration Control Board (CCB).
• Responsible for diagnosing and resolving computer and network related problems and reporting issues to customers and vendors alike.
• Utilize software and hardware tools to identify and diagnose problems and factors affecting classified and unclassified network and standalone system performance.
• Update security databases and recommend functional changes or modifications for improved processing, operations, and customer support.
• Enforce approved Standard Operating Procedures and Information Assurance Standard Operating Procedures and provide technical assistance to the Government Security Officer.
• Implement and maintain the policies and goals for the IT department to support the Government's needs.
• Ensure that project milestones/goals are met, adhering to approved budgets.
• Ensure the timely process through which user problems are resolved; to include problem recognition, research, isolation, resolution and follow-up.

Qualifications

• Associate's Degree or equivalent 5+ years of experience required in closely related skills.
• Information Assurance Technical Level II Certification, Security+ Certification.
• Skills should encompass full range of computer services for operations associated with in-house information security.
• Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
• Security Clearance: Top Secret/adjudicated Tier 5 Investigation required.

Benefits

SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.