Information Technology Manager

About the role

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily operations, managing the organization's technology infrastructure, and ensuring the secure and efficient functioning of all IT systems. This role involves strategic planning and resource management, to support the company’s technological needs. The ideal candidate will possess strong leadership skills, technical expertise, and a proactive approach to problem-solving.

Responsibilities

• Develop and implement IT strategies aligned with the company’s goals and objectives.
• Ensure the security, reliability, and performance of all IT systems.
• Maintain and monitor the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff.
• Stay current with emerging security threats and industry best practices.

Requirements

• Experience in managing IT help desk operations and handling IT tickets.
• Proficiency in Microsoft 365 administration and Power Shell scripting.
• Strong technical knowledge of IT infrastructure, systems, and applications.
• Familiarity with IT security practices and compliance requirements.
• Effective communication and interpersonal skills.
• Troubleshooting of application and network problems.
• Development of protocols for staff technology usage.

Qualifications

• Proven track record of leading IT teams and managing IT projects effectively.
• Strong technical knowledge of IT infrastructure, including servers, networks, hardware, and software applications.
• Experience with virtualization, cloud services, and cyber security measures.
• Familiarity with database management and enterprise software solutions.

Skills

• Experience in managing IT help desk operations and handling IT tickets.
• Proficiency in Microsoft 365 administration and Power Shell scripting.
• Strong technical knowledge of IT infrastructure, including servers, networks, hardware, and software applications.
• Familiarity with IT security practices and compliance requirements.
• Effective communication and interpersonal skills.
• Troubleshooting of application and network problems.
• Development of protocols for staff technology usage.

Benefits

• Employee Referral Program
• Bonus Program
• Merit Increase
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance

Pay

Compensation is commensurate with experience.

Schedule

Full Time