Information Technology Manager

Job Summary

Schmidt Electric Company (SEC) is a full-service electrical contractor based in Austin, TX, with an additional office in Houston. Our company started as a small operation with only two employees working out of the back room of a family home. Over the last four decades, we have achieved incredible growth, deploying a team of hundreds and boasting a project portfolio that includes many of the state’s most high-profile organizations. SEC’s longevity in the industry is driven by our highly motivated and dedicated professionals. This team approaches each new project with the same philosophy: we believe every client is the most important facet of our company. From simple maintenance work to highly complex projects for major tech companies, we are committed to providing superior installation and service on every job.

Essential Duties & Responsibilities

• Manage information technology and computer systems
• Design, develop, implement and coordinate systems (computer deployments to end users, server deployments-both onsite and remote locations, printer setup, mobile device management and setup, application support, and coordination with EMCOR resources)
• Develop and implement policies and procedures (utilizing existing EMCOR SOP’s and SEC’s internal policies)
• Strategic IT resource planning (keeps abreast of industry trends and standards, attends Kick-off meetings, anticipates upcoming hardware/software needs, identify risks, develop innovative IT solutions)
• Proactively monitors systems to reduce downtime (Works with EMCOR to review log files, monitor server performance, advise users of potential bottlenecks, schedules off-hours maintenance windows, proactively reviews internet bandwidth usage)
• Procurement of current hardware with an eye to the bottom line (works with EMCOR approved vendors to ensure adherence with established terms and conditions, best pricing and delivery schedule, selecting high-quality/good value equipment best suited for our working environment)
• Tests, manages and approves all software updates (develops a test environment, reviews all software updates, determines release schedules, communicate update requirements to users)
• Works with EMCOR to leverage corporate resources to benefit SEC (attends all EMCOR IT meetings in person/virtually, submits software to EMCOR for review/approval, works with software vendors and EMCOR to meet EMCOR requirements, leverages EMCOR helpdesk for technical issues, and communicate local business needs to corporate IT)
• Develops onboarding computer documentation (Windows 11 user guide, iPhone user guide, iPad user guide, Bluebeam user guide)
• Manage Company Data Security
• Enforce EMCOR compliance standards (software usage/licensing, approved software, equipment usage/security)
• Performs system audits (reviews access permissions for file access/financial system i.e. Vista, pVault)
• Manage IT staff
• Training & development (mentorship, internal training, EMCOR training, task specific training)
• Coaching & Counseling (weekly staff meetings, one-on-one meetings, coaching, identify training opportunities)
• Communication of job expectations (punctuality, customer service, professionalism, technical knowledge and expertise, ability to set priorities, security)
• Performance appraisal (use the prescribed SEC performance review process)
• Task assignment and scheduling (set tasks, priorities, schedule major activities, ensure coverage during vacations/absences)
• Reviews and audits IT asset database (monitors existing computer fleet, ensures all hardware is covered under warranty, retires obsolete/out of warranty hardware in a secure and timely manner)

Qualifications

• BSc/BA in Computer Engineering/Science or equivalent experience
• 5 years or more in an IT management role
• Proven knowledge of Active Directory & current Windows OS
• Proven knowledge of Office 365
• Proven knowledge of mobile device management
• Proven knowledge of backup solutions
• Proven knowledge of VMware and/or Hyper-V environments
• Proven knowledge of Audio/Video conferencing equipment
• Previous experience with support of Trimble Construction ERP or similar platforms
• Outstanding communication and customer service skills
• Excellent organizational and time-management skills
• Ability to multi-task in a fast-paced work environment

Physical Demands

• Sit, see, talk, and hear
• Use hands to finger, handle, or feel objects, tools, or controls
• Straighten, bend, squat, kneel, crouch, or crawl
• Lift and/or move up to twenty-five (25) pounds

Work Environment

• Typical office environment conditions
• Field environments may vary based on project, manufacturing, or weather conditions
• Noise level in the work environment is usually moderate to loud

Benefits

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer

Equal Opportunity Employer/Veterans/Disabled Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy Please review our Affirmative Action Policy . Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here . Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.