Information Technology (IT) Manager

Responsibilities

• Systems Administration & Security
• Manage and secure the Microsoft Active Directory environment
• Oversee network servers, system security, and integrity
• Maintain reliable backup, restore, and disaster recovery processes
• Develop, maintain, and execute the organization’s disaster recovery plan
• Administer the Access Control System and camera security systems
• Implement and enforce ITAR-compliant access controls
• Ensure all IT systems storing or transmitting controlled technical data meet ITAR, EAR, and CMMC security requirements
• Maintain logging, monitoring, and segmentation for systems containing export-controlled data
• Infrastructure & Network Management
• Design, develop, integrate, implement, and maintain the organization’s computer hardware and network infrastructure
• Monitor and maintain physical and virtual servers, storage, and network equipment
• Maintain accurate inventory of all IT assets, including hardware, software, and virtual resources
• Procure, track, and record all software licenses
• Recommend and purchase equipment to improve operational efficiency
• Ensure network architecture supports regulatory compliance and security best practices
• Vendor & Project Management
• Manage all outsourced IT vendors, including Managed Operations, MS Access development, camera security, and access control providers
• Verify that all IT vendors meet ITAR requirements before granting system or data access
• Determine requirements, boundaries, and priorities for new IT projects
• Evaluate system capacity and future needs
• Write specifications for equipment and oversee technical project execution
• Consult with software and hardware vendors to identify opportunities for technological advancement and negotiate pricing
• User Support & Training
• Aid employees with system needs, access issues, and software operation
• Train employees on computer systems, phones, software applications, and company mobile devices
• Provide guidance on proper handling of export-controlled data within IT systems
• Ensure users understand ITAR-related restrictions and access limitations
• Reporting & Operational Analysis
• Prepare and analyze reports on equipment productivity, malfunctions, and maintenance
• Develop and maintain Crystal Reports for ERP and business needs
• Use data to identify trends and recommend improvements
• Technology Strategy & Continuous Improvement
• Investigate new technologies and methods to increase system efficiency and support organizational goals
• Ensure systems align with business needs and support long-term organizational growth
• Evaluate emerging technologies for ITAR, EAR, and CMMC compliance implications
• Drive continuous improvement in IT processes, security, and reliability

Qualifications

• Working knowledge of an Epicor Kinetic ERP system preferred
• Deep understanding of AD DS, DNS, DHCP, and Windows Server infrastructure
• Strong communication skills and proficiency in Microsoft Office
• Knowledge of ITAR, EAR, and export-control requirements for IT systems
• Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience
• 7+ years of experience required
• Mechanical engineering or manufacturing experience preferred
• Experience supporting ITAR-regulated environments strongly preferred