Information Technology (IT) Manager

Responsibilities

• Manage and secure the Microsoft Active Directory environment, including user accounts, groups, and permissions.
• Oversee network servers, system security, and integrity.
• Maintain reliable backup, restore, and disaster recovery processes.
• Develop, maintain, and execute the organization’s disaster recovery plan.
• Administer the Access Control System and camera security systems.
• Implement and enforce ITAR-compliant access controls to ensure only authorized U.S. Persons access export-controlled systems and data.
• Ensure all IT systems storing or transmitting controlled technical data meet ITAR, EAR, and CMMC security requirements.
• Maintain logging, monitoring, and segmentation for systems containing export-controlled data.
• Design, develop, integrate, implement, and maintain the organization’s computer hardware and network infrastructure.
• Maintain accurate inventory of all IT assets, including hardware, software, and virtual resources.
• Procure, track, and record all software licenses.
• Recommend and purchase equipment to improve operational efficiency.
• Ensure network architecture supports regulatory compliance and security best practices.
• Manage all outsourced IT vendors, including Managed Operations, MS Access development, camera security, and access control providers.
• Determine requirements, boundaries, and priorities for new IT projects.
• Evaluate system capacity and future needs.
• Write specifications for equipment and oversee technical project execution.
• Consult with software and hardware vendors to identify opportunities for technological advancement and negotiate pricing.
• Aid employees with system needs, access issues, and software operation.
• Train employees on computer systems, phones, software applications, and company mobile devices.
• Provide guidance on proper handling of export-controlled data within IT systems.
• Ensure users understand ITAR-related restrictions and access limitations.
• Prepare and analyze reports on equipment productivity, malfunctions, and maintenance.
• Develop and maintain Crystal Reports for ERP and business needs.
• Use data to identify trends and recommend improvements.
• Investigate new technologies and methods to increase system efficiency and support organizational goals.
• Evaluate emerging technologies for ITAR, EAR, and CMMC compliance implications.
• Drive continuous improvement in IT processes, security, and reliability.

Qualifications

• Working knowledge of an Epicor Kinetic ERP system preferred.
• Deep understanding of AD DS, DNS, DHCP, and Windows Server infrastructure.
• Strong communication skills and proficiency in Microsoft Office.
• Knowledge of ITAR, EAR, and export-control requirements for IT systems.
• Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
• 7+ years of experience required.
• Mechanical or manufacturing experience preferred.
• Experience supporting ITAR-regulated environments strongly preferred.