Information Technology Infrastructure Manager - Systems Supervisor

About the role

The Minnesota State Lottery seeks an experienced Information Technology Infrastructure Manager to lead the design, planning, implementation, and maintenance of all lottery hardware infrastructure, network, and desktop systems. This role involves leading a team of infrastructure engineers and technicians, managing budgets, and ensuring compliance with cybersecurity best practices.

Responsibilities

• Manage network architects and engineers, cloud architects/engineers, and systems engineers to ensure timely and accurate completion of infrastructure tasks.
• Plan and budget for $2M and develop strategic plans for infrastructure.
• Develop and implement an infrastructure that meets agency needs, aware of technology threats and cybersecurity best practices.
• Develop policies and procedures for infrastructure; recommend systems controls and security measures.
• Troubleshoot and resolve infrastructure-related issues promptly.
• Manage vendor relationships critical to MSL Infrastructure environment.
• Lead miscellaneous projects and other duties as assigned.

Requirements

• A minimum of four (4) years of experience in IT infrastructure or IT infrastructure management.
• Two (2) years of lead work or supervisory experience.
• Expert knowledge of network, firewalls, load balancers, hypervisors, servers, storage, and backup & recovery services.
• Hands-on experience with servers, load balancers, firewalls, and other infrastructure technologies.
• Excellent human relations and collaboration skills.

Preferred Qualifications

• Bachelor's degree in Information Technology or related field.
• Experience with cloud-based infrastructure (e.g., AWS, Azure).
• Experience managing a workforce in a hybrid environment.
• Proficiency in creating strategic roadmaps and establishing priorities within a continuously evolving system environment.
• Experience planning, budgeting, and procuring hardware and software.
• Supervisory experience or managerial experience which includes oversight of staff.