Information Systems Watch Technician

About the role

Amentum is seeking an Information Systems Watch Technician to join their dynamic team in Arlington, VA. The role involves maintaining and supporting the customer's facility's telecommunications systems, ensuring they are fully functional and available for senior leader's decision support teams.

Responsibilities

• Ensure availability, performance, and testing of operational mission capabilities under varying conditions including various IT and RF based voice, video, data systems, networks, services, and information feeds.
• Operate, maintain, test, analyze, troubleshoot, and restore communications systems and services.
• Coordinate availability, performance, and/or restoration efforts with third-party services providers as required.
• Apply knowledge, training, and expertise to determine appropriate operational course of action and best solution set to implement under varying events and conditions, brief customer on operational status.
• Set up, operate, and train users on various voice, video, and data networks including radio systems, satellite systems, network architecture, and distribution systems.
• Make tactical decisions and take decisive action in stressed environments to ensure mission objectives are met.
• Manage dynamic taskings and prioritize workload to meet customer expectations and demand levels under changing situational conditions.
• Identify and recommend process improvements, efficiency gains, and innovative approaches to operations and service delivery to increase customer value.
• Work with customers to determine operational requirements for future system capabilities; support the design, planning, and testing of new systems to meet customer needs; ensure new systems are properly installed and brought on-line for operational use; coordinate installation team efforts to ensure schedules are met and activities are not disruptive to ongoing operations.
• Ensure proper configuration and change management control are applied and system documentation is current.

Requirements

• Active DoD TS/SCI security clearance with adjudication within the last 5 years or designated CE and the ability to obtain and maintain special accesses.
• Three to five (3-5) years of related experience or any equivalent combination of relevant education and experience.
• Experience setting up and troubleshooting circuits and equipment.
• Experience making, running, testing cables, performing loopbacks, installing equipment.
• Experience using VTC equipment.

Qualifications

• Four (4) years of college in a related technical discipline plus ten (10) years of related experience or any equivalent combination of education and experience.
• CompTIA IT Security+ Certification must be obtained within 6 months.
• Experience as a Network and/or Systems Administrator.
• Experience at an IT Help Desk/Customer Service Center.
• Operational work experience in a military communications career field.
• Understanding of mid-range computer hardware, software features.
• Training experience - someone we can trust to be able to adequately explain the setup and troubleshooting processes of our equipment.

Skills

• Ability to work under pressure and make quick decisions.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.

Benefits

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retail benefits (including 401(k) matching).
• Retirement benefits.
• Education reimbursement.
• Parental leave.
• Employee stock purchase plan.
• Tax-saving options.
• Disability and life insurance.
• Pet insurance.

Pay

$110,000 - $130,000

Schedule

Work is performed on a 12-hour shift, scheduled on a rotational basis among communications support team members including nights, weekends, and holidays in support of 24/7/365 operations. Candidate will work seven (7) 12-hour shifts over a two-week period, typically with three shifts in one week and four shifts in the next week, with the shift schedule created 30-60 days in advance.

Original Posting

Original Posting: 03/23/2026 - Until Filled