Information Services Specialist

St. Louis, MO, US, 63123-1670

About the Role

The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.

This role involves assisting in the development of cemetery management software, maintaining hardware, and providing technical assistance to staff.

Responsibilities

• Develop an understanding of cemetery operations
• Assist with the development, integration, and maintenance of cemetery management software
• Maintain hardware/software inventory, upgrade hardware/software, and manage licensing
• Provide IT assistance to staff
• Train end-users on hardware functionality and software programs
• Resolve logged errors through in-house help desk in a timely manner
• Work with department manager to ensure proper coordination of activities
• Liaise with Archdiocesan Director of Information Technology and his team, vendors, and employees
• Ensure conformity to Archdiocesan IT protocols
• Keep track of technological advancements and trends in software development and IT
• Other duties and responsibilities as assigned

Requirements

• Bachelor’s degree in computer information systems, information technology, or similar discipline; or equivalent professional experience
• At least ten years of industry experience and in-depth knowledge of software development with emphasis on end-user interaction
• Experience with Claris/FilemakerPro, MacOS, JavaScript, SQL, and UI/UX (a plus)
• Advanced knowledge of database design and maintenance
• Proficiency with Microsoft Office, including Word, Excel, and Outlook

Skills

• Attention to detail, with analytical and problem-solving skills
• Ability to work on multiple projects simultaneously
• Ability to learn and understand the entire organization from a technological standpoint
• Ability to determine IT needs and train end-users
• Ability to work independently with strong interpersonal skills
• Ability to represent Catholic Cemeteries in a credible fashion both internally and externally
• Effective communication in both verbal and written form with vendors, employees at all levels, and other outside personnel
• Desire for harmonious, stable, and relaxed on-site work atmosphere

Benefits

• Flexible working times and remote working options
• Generous paid vacation increasing with service
• Personal leaves of absence
• Opportunities to participate in Archdiocese-sponsored volunteer events