Information Specialist

About the role

Careerscape is recruiting on behalf of our client for an entry-level Information Specialist to join their growing team. This is a great opportunity for someone early in their career to build a strong foundation in information management, technical support, and data handling while working with a supportive, remote-friendly organization. Day to day, you will spend your time organizing records, answering information requests, maintaining databases, and helping colleagues and customers find the information they need quickly and accurately. People who thrive in this role are naturally curious, detail-oriented, comfortable learning new systems, and enjoy being the go-to person others rely on for accurate, well-organized information.

Responsibilities

• Respond to internal and external requests for information in a timely and accurate manner
• Maintain and update databases, records, and filing systems
• Organize and categorize documents, files, and digital records
• Assist with data entry and verify accuracy of information across systems
• Provide basic technical support to staff and customers regarding information access
• Research and compile information from multiple sources as requested
• Prepare reports and summaries based on data findings
• Monitor information systems for accuracy, consistency, and completeness
• Collaborate with team members to improve information workflows and processes
• Ensure compliance with data privacy and confidentiality standards

Requirements

• High school diploma or equivalent required, associate or bachelor's degree preferred
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and general computer applications
• Excellent organizational skills and attention to detail
• Ability to manage multiple requests and prioritize tasks effectively
• Comfortable learning new software systems and databases
• Strong research and problem-solving abilities
• Ability to work independently in a remote environment
• Prior customer service or administrative experience a plus

Benefits

• Medical, dental, and vision insurance
• 401k retirement plan with company match
• Paid time off and paid holidays
• Remote work flexibility with home office stipend
• Professional development and training opportunities
• Employee assistance program
• Life and disability insurance
• Collaborative and supportive team culture
• Opportunities for career growth and advancement
• Flexible scheduling options