Information Specialist

Health Advances is seeking a full-time Information Specialist to join the Knowledge Management team in Newton, MA. This role supports project teams with secondary research and helps build the firm’s proprietary knowledge base. Experience in one or more healthcare areas (biopharma, medtech, diagnostics & life science tools, healthcare services, health IT, health economics, market access) is strongly preferred.

Responsibilities

• Work closely with project and business development teams, providing data and literature research support
• Respond to requests by creatively surveying Health Advances' internal holdings and external resources with results tailored to meet individual project objectives
• Using in-depth knowledge of industry sources, proactively advise project teams of resources that may be helpful to complete specific projects
• Provide ongoing support for one or more business development teams
• Participate in building Health Advances’ knowledge base, including:
  • On an ongoing basis, identify, evaluate, and document external resources for use by project teams, focusing on one or more areas of healthcare
  • Help to develop and implement new knowledge products and services
  • Support information, data, and resource discovery by describing and tagging both internal and external content
• Work as part of a seamless team to address the spectrum of information and knowledge needs of Health Advances staff in Newton, MA, San Francisco, Zug, Switzerland, and Hong Kong
• Perform other duties as required, including dissemination of current awareness materials and assistance with training to consulting staff

Requirements

• Master’s Degree in Library/Information Science, or equivalent education and experience (a plus)
• A minimum of 2 years of experience in the healthcare industry, preferably in corporate information services, marketing, business development, or knowledge management
• Undergraduate degree in a healthcare-related field (a plus)
• Must reside in the Boston area and work onsite at the Newton, MA office ~2 days per week
• Full-time role at 45 hours per week
• Permanent US work authorization required

Skills

• Detailed knowledge of healthcare industry resources, including public data and statistics, business databases, and clinical materials (strongly preferred). At a minimum, interest in the healthcare industry and ability to develop expertise in a complex subject area
• Experience with a variety of healthcare resources, particularly competitive intelligence databases from IQVIA, Norstella, Citeline, GlobalData, Refinitiv LSEG, and Factiva, as well as government systems such as PubMed and ClinicalTrials.gov
• Knowledge of information management technologies such as collaboration and search tools
• Proficient in Microsoft Office suite of products including SharePoint
• Must be able to work in a collaborative and supportive team environment
• Strong customer service orientation and demonstrated ability to exercise creativity in resolving customers’ information needs
• Excellent communication (both oral and written), time management, organization, and teamwork skills
• Attention to detail with the ability to multitask and deal gracefully with a fast-paced environment with speed and accuracy
• Respect for confidentiality
• Genuine interest in healthcare and the firm’s mission

Schedule

• Standard schedule: Monday–Friday, 8:30am–5:30pm ET

Benefits

• Dynamic, flexible, and team-oriented work environment
• Opportunities to grow expertise and take on new challenges
• Inclusive culture that values each employee’s unique perspective
• Commitment to open and supportive feedback
• Team-based support for personal and professional success
• Broad and competitive range of benefits depending on job classification eligibility

Pay

• Base pay range: $80,000–$85,000 USD
• Eligible for an annual incentive program with a reasonable first-year estimate ranging from $0–$5,100 USD (award dependent on individual and organizational performance)