Information Services

Accountabilities

• Support the development, improvement, and implementation of information governance frameworks, ensuring that records management practices align with regulatory requirements, business needs, and digital transformation goals.
• Develop, enhance, and maintain enterprise records classification structures and retention schedules.
• Analyze business processes to identify records, retention triggers, lifecycle requirements, and information management needs.
• Collaborate with cross-functional stakeholders, including business teams, Legal, Privacy, Audit, Risk, and IT departments.
• Translate regulatory, legislative, and policy requirements into practical business rules and recordkeeping standards.
• Design and maintain classification taxonomies, metadata structures, and governance models.
• Identify information management risks and recommend mitigation strategies to strengthen compliance and operational effectiveness.
• Create governance documentation, including retention rationales, classification models, procedures, guidance materials, and decision logs.
• Support records governance initiatives across digital, hybrid, and traditional information environments.
• Identify official records, temporary information, duplicate content, and opportunities for improved information lifecycle management.
• Assist with records modernization projects, digital transformation initiatives, and implementation activities.
• Recommend improvements to information lifecycle practices, governance processes, and content management approaches.

Requirements

• Experienced in information governance and records management with strong knowledge of compliance frameworks, lifecycle management, and enterprise information practices.
• Comfortable working with multiple stakeholders and translating complex requirements into practical solutions.
• Proven experience developing and maintaining records classification structures and retention schedules.
• Experience analyzing business processes and identifying records lifecycle requirements.
• Experience collaborating with multidisciplinary teams, including Legal, Privacy, Audit, Risk, Business, and IT stakeholders.
• Ability to interpret legislation, regulations, policies, and governance requirements.
• Experience working in regulated environments such as financial services, public sector organizations, government entities, or similar industries.
• Strong understanding of records and information lifecycle management principles.
• Knowledge of records classification, taxonomy design, retention and disposition management, and metadata management.
• Experience developing governance documentation, policies, procedures, and compliance materials.
• Strong analytical, problem-solving, communication, and facilitation skills.
• Ability to manage stakeholder relationships and support organizational change initiatives.
• Experience with records modernization projects, retention schedule updates, or legacy records migration initiatives is a plus.
• Familiarity with information architecture, data governance, enterprise content management systems, Microsoft 365, SharePoint Online, cloud content platforms, workflow automation, or digital transformation initiatives is beneficial.
• Knowledge of privacy regulations, government information requirements, or regulated industry compliance frameworks is an advantage.

Benefits

• Full-time remote position with flexibility to work from anywhere.
• Opportunity to contribute to enterprise-scale information governance and digital transformation initiatives.
• Exposure to complex regulatory, compliance, and technology environments.
• Opportunity to collaborate with cross-functional teams and senior stakeholders.
• Work focused on improving organizational efficiency, risk management, and information practices.
• Flexible and modern working environment supporting remote collaboration.
• Opportunity to apply expertise in records management, governance, and information lifecycle strategy.