Information Services Page

About the role

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities

• Customer Service
  • Provides excellent customer service to all library patrons
  • Maintains confidentiality of patron information
  • Directs patrons to library areas or staff as appropriate
  • Retrieves library materials for patrons
• Shelf Maintenance
  • Efficiently shelves library materials in the proper location
  • Shifts library materials, as assigned
  • Maintains orderliness of displays and shelves
• Teamwork
  • Maintains a collaborative working environment
  • Provides support to department projects, as needed
  • Attends meetings and serves on staff committees, as requested
  • Supports library-wide initiatives, such as SummerREAD
• Miscellaneous
  • Records statistics for library transactions, as required
  • Maintains and increases knowledge and skills through professional development
  • Represents the library at community events, as assigned
  • Performs additional duties and assignments, as required

Requirements

Physical and Environmental Factors

• The Incumbent May Be Exposed To:
  • Physical: Frequent walking, sitting, standing, stooping, kneeling, crouching and pushing carts. Moving/lifting up to 30 pounds, pushing up to 70 pounds.
  • Environmental: Typical office setting with no extreme temperatures or fumes. Minimal, if any, exposure to hazardous materials. Exposure to dust.

Minimum Requirements

• Must be a minimum of sixteen (16) years of age. Work permit required for students.
• High School diploma or equivalent preferred.
• Entry level experience.

Skills

• Effective verbal and interpersonal skills to respond to coworkers, supervisor, and patrons.
• Organization, prioritizing and coordinating multiple tasks.
• Basic communication skills.
• Basic computer skills.