Information Services Assistant

About the role

The Information Services Assistant, Grade 17 is responsible for providing superior customer service, collaborating with community partners, patrons, and staff, assisting with collection management, handling financial transactions, and maintaining security.

Responsibilities

• Provides superior customer service with information requests, reader’s advisory questions, computers, digital devices, and library equipment.
• Collaborates with community partners, patrons, and staff to provide relevant, innovative assistance and programs for patrons of the Information Services Department.
• Affixes to processing, shifting, and weeding of the collection when needed; reads shelves to make sure items are in the correct order on the shelf; assists with library book displays; shelves materials when necessary.
• Handles financial transactions and assists in preparing bank deposits.
• Remains aware of safety and security issues and takes appropriate action as needed; roves the department to maintain awareness of patron needs and security.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience.
• Experience and proficiency with current library technology, including the internet, research databases, productivity software, and communications applications.
• Strong interpersonal and customer service skills.
• Good time management skills and attention to detail.
• Ability to take direction and work independently or in a team environment.
• Proven experience in collaborating with others to provide appropriate service and programs for the public.

Skills

• Bachelor’s Degree or equivalent combination of education and experience.
• Experience and proficiency with current library technology, including the internet, research databases, productivity software, and communications applications.
• Strong interpersonal and customer service skills.
• Good time management skills and attention to detail.
• Ability to take direction and work independently or in a team environment.
• Proven experience in collaborating with others to provide appropriate service and programs for the public.

Benefits

Not specified.

Pay

$1,440 per month (Includes some benefits).

Schedule

Week A: Sun 12:15-5:15; Mon 3:15-8:15; Tues OFF; Wed 3:15-8:15; Thurs OFF; Fri 9:45-6:15; Sat OFF
Week B: Sun Off; Mon 3:15-8:15; Tues OFF; Wed 11:45-8:15; Thurs 3:15-8:15; Fri 9:45-6:15; Sat OFF
Week C: Sun OFF; Mon 3:15-8:15; Tues OFF; Wed 11:45-8:15; Thurs 3:15-8:15; Fri OFF; Sat 9:15-5:15
Week D: Sun 12:15-5:15; Mon 3:15-8:15; Tues OFF; Wed 3:15-8:15; Thurs OFF; Fri OFF; Sat 9:15-5:15