Information Processing Specialist

About the role

The Information Processing Specialist at Proweaver is a vital role charged with the responsibility of maintaining and managing data and information flow within the organization. The role involves substantial data entry work, monitoring the company's IT infrastructure, and maintaining and troubleshooting computer software and hardware systems. Information Processing Specialist will report to the Information Technology manager and will provide critical support to all the company's departments, ensuring optimal performance of all data management systems.

Responsibilities

• Oversee data entry tasks and manage systems used to store and retrieve the company's information; this includes data validation and cleansing to ensure accuracy.
• Maintain and optimize the mainframe computer, local area networks (LANs), wide area networks (WANs), and all other company hardware.
• Manage and troubleshoot operating systems and server applications. This involves converting data when upgrading systems and recovering data after a hardware failure.
• Aid in developing and implementing computer policies and procedures for the company. This might include recommending new software or hardware solutions to improve operational efficiency.
• Cook up with other departments to identify, recommend, implement, and support cost-effective technology solutions for all aspects of the organization.

Requirements

• A bachelor's degree in Information Systems, Computer Science, or a related field.
• A minimum of 3 years' experience in a similar role. Experience with database management systems, data entry, and maintaining computer hardware and software.
• Proficiency in data management systems, including data entry, analysis, and recovery, as well as error detection and report generation.
• A solid understanding of network design and data communication.
• Excellent analytical and problem-solving abilities. Ability to address user issues with non-technical language.

Qualifications

• Strong written and oral communication skills and the ability to articulate complex technical issues at different levels of understanding.

Skills

• Detail-oriented with an innate desire to provide excellent customer service.
• Strong leadership skills, a sense of urgency, and a desire to meet deadlines are crucial for this role.

Benefits

• Healthcare benefits, including health, vision, and dental insurance.
• Generous paid time off, including holidays, vacation, and personal days.
• Access to continuous training and development programs.
• Retail plans and employee assistance programs.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position.