Data Processing Specialist

About the role

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

This position consists of set-up and processing data for customer accounts, billing, adjustments, and reporting. Could include review of customer accounts within SAP and processing credits, refunds, charges, etc.

Responsibilities

• Performs data entry and data quality functions within CRM and SAP
• Inputs master data requests into system for new customer accounts and makes changes to account master data as requested
• Accurately maintains customer master data and information in SAP through accurate data entry and monitoring
• Reviews and processes incoming CRM cases with contracts and documents, delivery updates, forecast errors and exceptions, and some billing disputes
• Provides updates to status of requests
• Interacts with department management and field operations on an as-needed basis in order to accomplish assigned tasks
• Other data processing/administrative duties as assigned

Requirements

• High school diploma or GED
• Prior work in Data Processing and/or Accounting environment a plus
• Experience working with SAP a plus

Skills

• Proficient knowledge in Microsoft Office and windows-based computers
• Proficient within CRM and SAP
• Ability to navigate network and internet
• A positive attitude with ability to work in a team environment
• High level of accuracy and attention to detail
• Ability to analyze data and think critically
• Ability to multi-task / work in a dynamic environment
• Ability to type