Data Processing Specialist

About the Role

Convert data from all forms into usable data for First Student’s Operation Products. Adhere to standard operating procedures around route and student management systems, ensure accurate submission, and upload and maintain route and student data for all First Student products used by FS locations and school districts. Play a support role around data converted into First Student products.

Responsibilities

• Perform the processes for converting route data from all forms (3rd party systems data exports, MS-Excel documents, etc.) into FS platforms.
• Perform data validation and analysis on data loaded by process and provide feedback to First Student locations to achieve business goals.
• Play a support role for First Student products for locations to work with application development teams for resolution.
• Manage time effectively, prioritizing, and escalating tasks and issues as necessary.
• Perform other duties and responsibilities as assigned, including help with special projects.
• Determine how to convert route information into usable data that conforms to First Student system according to the data requirements.
• Problem-solve data issues related to data integration process into FS products.
• Ability to determine when to escalate to customer, operations, or IT.

Requirements

• Bachelor's degree in analytics, MIS, computer science, or related field.
• Excellent communication skills (oral/written).
• Excellent customer satisfaction skills.
• Ability to work on multiple projects.
• Proficient in MS-Excel and macro building. Knowledge of MS Access is a plus.
• Working knowledge of relational database experience, specifically with SQL and/or Oracle, is a plus.
• Working knowledge of routing concepts and/or any commercial mapping software tools.

Pay

Compensation ranges from $50,000 to $55,000 starting, depending on experience.