Industrial Engine Service Technician

About the role

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

Responsibilities

• Provide service support for Perkins Industrial engines found in various applications such as Generators Sets, Pumps, Drills, Grinders, Med Duty Cranes, Light Towers, and more.
• Perform maintenance, diagnose, and complete repairs on Perkins and other makes of power generation equipment in a variety of applications ranging from EPG to Industrial.
• Apply specific failure analysis techniques and procedures in determining root cause of failures and relay that information to customers and office personnel.
• Care for and maintain company machines/equipment to the highest standards and ensure co-workers are doing the same.
• Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Write full reports on findings from shop service events, with clear, concise information.
• Communicate effectively and professionally with customers on the status of their maintenance and/or repairs.
• Be willing to work overtime as required depending on customer needs & fluctuating workloads, also need to be available for after-hours calls as needed.
• Participate in required safety program, and work in a safe manner.

Qualifications

• High school diploma or equivalent preferred.
• 3+ years of EPG experience or accepted alternate.
• EGSA certification a plus.
• Technical degree or certification a plus.

Skills

• A good working knowledge of power generation components, power electronics, electronic controls, and fuel systems.
• A strong sense of urgency and desire to provide superior customer service.
• Able to take direction and work in a team environment.
• Microsoft Office Software proficiency.
• Ability to read electrical schematics and equipment mechanical drawings.
• Excellent at managing Customer relationships.
• High level of responsiveness, and a strong proactive attitude to problem solving.
• The ability to learn quickly.
• Excellent written and oral communication skills.
• Valid, active driver's license.
• Ability to read, write, and speak English.
• Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to: Road Test administered by Yancey personnel, Background check and MVR with less than 10 points, DOT Physical, Drug Screen.

Benefits

• Full benefits package including aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
• Competitive Pay Structure.
• Individual Bonus Opportunities Available.
• Techician Tool Allowance.
• 401k Plan Strong Company Match.
• Employee Profit Sharing.
• Financial Wellness Coaching.
• Employee Wellness Program.
• Medical, Vision, Dental Insurance.
• Prescription Drug Coverage.
• Flexible Spending Accounts.
• Short & Long Term Disability.
• Group Life Insurance.
• Personal Time Off.
• Paid Holidays.
• Paid Sick Leave.
• Career Development.
• Tuition Reimbursement.
• Ongoing Training.
• Advancement Opportunities.