Industrial Engine Service Technician

About the role

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

Responsibilities

• Provide service support for Perkins Industrial engines found in various applications such as Generators Sets, Pumps, Drills, Grinders, Med Duty Cranes, Light Towers, and more.
• Perform maintenance, diagnose, and complete repairs on Perkins and other makes of power generation equipment in a variety of applications ranging from EPG to Industrial.
• Apply specific failure analysis techniques and procedures in determining root cause of failures and relay that information to customers and office personnel.
• Care for and maintain company machines/equipment to the highest standards and ensure co-workers are doing the same.
• Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Write full reports on findings from shop service events, with clear, concise information.
• Communicate effectively and professionally with customers on the status of their maintenance and/or repairs.
• Be willing to work overtime as required depending on customer needs & fluctuating workloads, also need to be available for after-hours calls as needed.
• Participate in required safety program, and work in a safe manner.

Qualifications

• A high school diploma or equivalent preferred.
• 2+ years of experience with diesel engine repairs.
• EGSA certification a plus.
• Technical degree or certification a plus.

Skills

• A good working knowledge of power generation components, power electronics, electronic controls, and fuel systems.
• A strong sense of urgency and desire to provide superior customer service.
• The ability to take direction and work in a team environment.
• The ability to learn quickly.
• Excellent written and oral communication skills.

Benefits

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Compensation: Competitive PayIndividual Bonus Opportunities AvailableTechnician Tool Allowance401k Plan Strong Company MatchEmployee Profit SharingFinancial Wellness Coaching Employee Wellness Program Medical, Vision, Dental InsurancePrescription Drug CoverageFlexible Spending AccountsShort & Long Term DisabilityGroup Life Insurance Personal Time Off Paid HolidaysPaid Sick Leave Career Development Tuition ReimbursementOngoing Training Advancement Opportunities