Independent Medical Examination Coordinator

Responsibilities

• Work with Managing Director to develop marketing plan for IME services at Footbridge.
• Deliver exemplary service which EXCEEDS client and patient expectations.
• Seek opportunities to develop the IME business and increase IME referral volumes from new and existing organizations for all physicians at Footbridge through developing relationships with appropriate law firms in Vancouver.
• Interface with new and current Footbridge law firm clients and IME patients on the telephone – responding in an expedient manner.
• Work directly with physicians to coordinate IME appointments, invoicing and editing.
• Receive IME referrals from Client / Employer Representatives.
• Sending quotes for IME referrals to Client / Employer Representative.
• Manage timelines for receipt and delivery of IME reports.
• Schedule dates for Examinations for Discovery, Mediations and Trial.
• Draft Lists of Documents.
• Promote Footbridge to law firms as the solution provider for IMEs – provide information, answer questions relating to our services, book appointments.
• Facilitate the overall management of IMEs by working with the physicians, administrative staff and law firms recognizing the importance of relationships and teamwork.
• Collaborate with other members of the care team (ie: orthopaedic technician, radiology technician, nurse) to facilitate expedient patient care.

Qualifications

• Proven experience working in a fast-paced, evolving team environment.
• Demonstrate ability to rapidly produce quality products under tight and strict deadline.
• Must be able to work well under pressure.
• Must be able to maintain confidentiality.
• Must be able to manage changes, delays, or unexpected events appropriately.
• Must be able to work independently, prioritize work activities, multitask, and use time efficiently.
• Positive interpersonal communication skills, both internally within the Footbridge Medical team and externally with Clients are essential.
• Understanding of Medical Terminology and sufficient work experience in the IME industry.
• Demonstrated ability to develop relationships with external stakeholders.
• Excellent computer skills with working knowledge of various software programs. Advanced-level competency in Microsoft Office (proficient with Outlook, Excel Spreadsheets and PowerPoint).
• Strong written and verbal communication skills.
• Minimum education: High School Diploma.
• Proficient in English.
• The Following Will Be Considered An Asset:
• Experience working with Input Health electronic medical record system.
• Post-Secondary education: college or university degree in Marketing or Paralegal training.
• Knowledge of medical terminology.
• Past experience coordinating IMEs.
• Demonstrated experience developing marketing plans and account prospects.
• Experience working in another fast-paced, multi-disciplinary medical environment.
• Experience working in a law firm.
• Past sales experience, preferably within the health industry.