INCOME MAINTENANCE CASEWORKER III- 40009855

Duties and Responsibilities

• Perform eligibility determination functions for Food and Nutrition Services.
• Perform a wide range of tasks in the eligibility determination/redetermination process.
• Prepare and present summaries of the agency’s evidence for local and state appeal hearings.
• May be assigned other duties in other program work areas as needed.

Knowledge, Skills, and Abilities

• Considerable knowledge of NC FAST and Social Service programs.
• Ability to read, analyze, and interpret rules, regulations, and procedures.
• Ability to research, analyze, and interpret automated system problems.
• Ability to communicate with clients/applicants, the public, and public officials.
• Ability to perform caseworker functions within structured time frames.
• Ability to work under pressure and handle multiple tasks.

Minimum Education and Experience Requirements

• Two years of experience as an Income Maintenance Caseworker.
• A degree from an accredited college or university, or an associate’s degree in accounting, business administration, human services, secretarial science, or a closely related field, with at least two years of paraprofessional, clerical, or other public contact experience.
• A high school diploma and at least five years of paraprofessional, clerical, or other public contact experience.

Prior Experience

• A minimum of three or more years direct experience in Food and Nutrition Services program.
• A minimum of three or more years of Department of Social Services experience.
• NC Fast Core and FNS Level One Certification preferred.

ADA Compliance

Reasonable accommodations are provided to qualified individuals with disabilities.

Background Check Statement

This position may be subject to a background check, including criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role.