Incident Management Coordinator
Job Summary
As part of the HSE team, the Incident Management Coordinator oversees the end-to-end management of HSE incidents and workers’ compensation claims across North American operations. This position ensures timely reporting, accurate documentation, and compliance with internal procedures and regulatory requirements. The Incident Management Coordinator partners with managers, employees, and external stakeholders to support incident investigations, track claims, and facilitate resolution, while maintaining data integrity in incident management systems and contributing to reporting and analysis.
Responsibilities
- Cook up the end-to-end management of all HSE incidents and near misses across USA and Canada operations.
- Ensure that incidents are reported and investigated within required timeframes and in accordance with company procedures and Workers Compensation (WC) requirements.
- Support and coach management in incident investigation techniques, root cause analysis, and corrective action implementation.
- Act as the primary liaison between Bosch Building Technologies, injured associates, WC insurers, and provincial/state WC boards.
- Cook up claim submissions, track claim status, manage WC correspondence, and proactively support the resolution of disputes/ appeals.
- Cook up with associates, managers, and healthcare providers to identify and implement suitable modified duties, following up with these parties to ensure effectiveness and consistency.
- Maintain the company’s incident management database and the Bosch Incident Management System, ensuring data accuracy, completeness, and confidentiality.
- Support our team of HSE Specialists to collate and analyze HSE incident statistics in a meaningful format for management review.
- Other administrative and HSE team support duties as assigned.
Required Qualifications
- 1+ years of progressive experience in HSE role(s) where dealing with incident management techniques were frequently utilized.
- A Degree/Diploma in Occupational Health and Safety, Environmental Science, Safety Engineering, or Industrial Hygiene, or the equivalent in education and directly related construction HSE experience.
- Experience maintaining or supporting incident reporting systems, analyzing safety data, and/or assisting with investigations.
- Working knowledge of US and/or Canadian workers’ compensation systems and claims management processes.
- Proficiency with Microsoft Office and experience using databases, spreadsheets, or case management software.
Preferred Qualifications
- 3+ years of progressive experience in HSE role(s) where dealing with incident management techniques were frequently utilized.
- An Advanced Degree in Occupational Health and Safety, Environmental Science, Safety Engineering, or Industrial Hygiene.
- 3+ years of experience maintaining or supporting incident reporting systems, compiling safety data, and/or assisting with investigations.
- Deep knowledge of US and/or Canadian HSE and workers’ compensation systems and claims management processes.
- Deep knowledge of Microsoft Office, particularly with using databases, Excel spreadsheets, or case management software.
Physical Demands
- Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment.
Working Conditions
- The office is clean, orderly, properly lighted and ventilated.
- Noise levels are considered low to moderate.
Additional Information
- Working Hours: This position generally works Monday- Friday.
- Benefits: Medical Dental Vision Flexible Spending Accounts 401K w/ company match Life/AD&D/LTD Paid Vacation/Sick/Holidays Employee Assistance Program Pet Insurance
Equal Employment Opportunity Statement
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines.
California Privacy Notice
If you are a California resident, you have the right to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. You may make such a request by emailing us at privacy@climatec.com.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email talentacquisitionteam@climatec.com. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.