Jobs · Business Development · Illinois

Inbound Sales Development Representative

ServiceTitan · Chicago, IL · 2 wk ago
Business Development$20k/yrFull-time

About the role

The Marketing Development Representatives (MDRs) play a crucial role in identifying and connecting with prospective customers, driving the initial sales process, and setting up Account Executives for success.

Responsibilities

  • Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently.
  • Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects.
  • Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership.
  • Value Communication: Clearly articulate the product's value and areas of opportunity to prospects via phone and/or email.
  • Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation.

Qualifications

  • Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and email contacts.
  • An intense appetite to seek and adapt feedback to drive continuous improvement.
  • A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues.
  • The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues.

Skills

We are looking for ambitious, adaptable team players ready to take the first critical step in a professional sales career. We invest heavily in our people to ensure you are set up for a successful, long-term sales career.

Benefits

  • Fast Track Your Sales Career: Learn directly from experienced sales leaders and advance into roles like Account Executive, Sales Manager, or Customer Success based on your interest.
  • High Earning Potential: Directly rewarded with a competitive compensation plan and high earning potential.
  • Structured 2-Month Enablement Program: Comprehensive new hire orientation, in-depth training on the trades industry, customer personas, and our Ideal Client Profiles (ICP).
  • Master our Tech Stack: Dedicated training on Salesforce, Salesloft, Gong, and ChiliPiper.
  • Personalized Development: Benefit from one-on-one call review coaching sessions, interactive role-playing, and hands-on learning with your Manager.
  • Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week.

Pay

This role is also eligible for a variable commission plan. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.

Schedule

Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week.

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