Inbound Operations Team Leader

Target · Hollister, CA · 3 days ago

On-siteManagement$26.75–$28.75/hrPart-time

About the role

The starting pay range for this position per hour is $26.75 - $28.75. The full pay range for this position per hour is $26.75 - $45.50. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Responsibilities

Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Understanding sales goals and plans, and executing daily/weekly workload to deliver department and store sales goals and guest engagement.
Leading and sharing expertise in operations, freshness, accuracy and efficiency.
With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
With the guidance of your direct leader, utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open.
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve any issues identified.
Enable a consistent experience for our guests by ensuring product is available for purchase.
Aid your direct leader in leading and following up on organizational and operational change.
Build a team of GM Experts from initial selection through onboarding and learning.
Develop team members through ongoing training and direction by giving direction and providing feedback when validating work completion.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
If applicable, as a key carrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
Address all store and offsite emergency and compliance needs.
Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

Qualifications

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

Skills

You have high school degree or equivalent.
You are 18 years old or older.
You have previous retail experience, though it is not required.
You have the capability to lead and hold others accountable.
You have the capability to learn and adapt to current technology needs.
You have the capability to work independently and as part of a team.
You have the capability to manage workload and prioritize tasks independently.
You have the capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
You have a welcoming and helpful attitude toward all guests and other team members.
You have effective communication skills.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About Target

All About Target Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

What We Are Looking For

This may be the right job for you if:

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be An Inbound Operations Lead

But there are a few things you need from the get-go:

A high school degree or equivalent.
To be 18 years old or older.
To have previous retail experience, though it is not required.
To have the capability to lead and hold others accountable.
To have the capability to learn and adapt to current technology needs.
To have the capability to work independently and as part of a team.
To have the capability to manage workload and prioritize tasks independently.
To have the capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
To have a welcoming and helpful attitude toward all guests and other team members.
To have effective communication skills.

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C

Americans With Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.