Inbound Business Telesales Representative (Bilingual)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

Spectrum Business is seeking an Inbound Business Telesales Representative to connect with small and medium-sized business clients, guiding them to the best Voice, Data, and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum’s growth.

Responsibilities

• Respond to inbound sales calls nationwide and meet key performance standards
• Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum’s products and billing
• Present tailored sales proposals and maximize opportunities to sell additional services
• Maintain accurate customer and sales records
• Work with support teams to complete sales and resolve customer inquiries
• Evaluate client locations for service feasibility and coordinate construction estimates
• Stay informed on competitors to effectively position Spectrum’s offerings

Working Conditions

• Work is performed in a call center environment with a variable schedule that may include nights, weekends, and holidays (however, most agents work Monday through Friday)

Requirements

• High school diploma or equivalent
• 1+ years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales
• OR 2+ years of college education, associate’s degree, or equivalent combination of education and experience

Skills

• Ability to read, write, speak, and understand multiple languages (English and Spanish)
• Proven professional sales performance
• Knowledge of cable communications products like video, data, and voice

Preferred Qualifications

• Associate’s degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related)
• 2+ years of sales experience with Voice, Data, and Video solutions for small or mid-sized businesses
• 2+ years of call center sales experience in business-to-business or telecommunications

Pay

Competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year.

Benefits

• Free and discounted Spectrum services like internet, TV, and mobile
• Comprehensive pay and benefits package supporting all aspects of well-being at every stage of life