In Room Dining Server

About Our Property

Signia Hilton Naples Grande Beach Resort is undergoing the most significant transformation in its nearly four‑decade history. The comprehensive resort‑wide renovation will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination‑inspired experiences, premium wellness amenities, and dynamic social spaces that encourage guest connection, all delivered with Signia Hilton’s warm, anticipatory service. The 474‑room resort, set among lush mangrove forests on Florida’s Paradise Coast, offers direct access to three miles of white‑sand beach, more than 88,000 sq ft of indoor and outdoor meeting and event space, multiple dining outlets, and a full‑service spa. The revitalization is slated to debut in early 2027, redefining modern coastal luxury.

About the Role

We are looking for a highly motivated, customer‑focused Room Service Server to join our team. Room Service is responsible for taking guests’ orders over the phone and delivering food and beverage to guest rooms, ensuring accurate orders and timely delivery.

Responsibilities

• Become thoroughly familiar with menus, ingredients, preparation methods, wine list, and hours of operation for all food and beverage outlets.
• Maintain a thorough knowledge of the room layout, property, hotel amenities, and overall resort information.
• Collect orders from the kitchen, verify correct preparation, and promptly deliver them to guest rooms.
• Submit signed checks and reconcile daily sales.
• Assist with the collection and proper breakdown of room service trays and other food‑and‑beverage items from guest rooms.
• Apply and uphold standards of proper service etiquette throughout the guest dining experience.
• Consistently deliver courteous, professional service.
• Maintain high standards of cleanliness for personal appearance, equipment, and facility.

Requirements

• Engaging and welcoming personality.
• 2–4 years of food‑service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast‑paced environment.
• Passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Compensation

Pyramid Global Hospitality is an equal‑opportunity employer that celebrates diversity and is committed to an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including skill set, years and depth of experience, certifications, and specific office location, and may differ due to cost‑of‑labor considerations.