In Room Dining Server

About the Role

As an In-Room Dining Server at Goldener Hirsch, you will ensure an outstanding and memorable in-room dining experience for each guest. This role involves taking and placing orders accurately and quickly, delivering requested items efficiently, and maintaining high standards of service.

Responsibilities

• Accurately and quickly take and place guest orders, inputting them into the POS system to ensure correct timing and billing.
• Deliver requested items in an efficient and timely manner.
• Engage with guests about their needs and satisfaction with beverages and food, ensuring consistently caring and high-quality service.
• Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen.
• Maintain knowledge of all menu items.
• Prepare the guest check accurately and collect payment or signature as required.
• Operate, maintain, and properly clean all restaurant equipment and fittings.
• Ensure food delivery is tidy and maintain an accurate inventory of food items (beverages, snacks) and non-food items (menu cards, napkins, straws) on carts and in storage areas.
• Use safe food handling procedures and maintain a safe working environment by following proper skills and food safety guidelines.
• Clean and maintain in-room private/mini-bars; report damage or malfunctioning units.
• Check the quality and expiration of all items; discard and replace according to established procedures.

Requirements

• Minimum of one year of experience in customer service or the foodservice/hospitality industry.
• Must meet the minimum age requirements for food and alcohol service.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as a food handlers certificate or alcohol training certifications, as applicable to the position.
• Ability to lift 30 lbs.

About Goldener Hirsch

Goldener Hirsch, part of the Auberge Collection, is an iconic luxury inn located in Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the resort offers direct access to over 200 groomed ski runs and 4,300 skiable acres, as well as warm-weather outdoor activities. The property features 18 newly redesigned rooms and suites with wood-burning fireplaces, vaulted ceilings, and arched doorways, alongside 40 modern residences designed by architect Tom Kundig. Amenities include a luxurious lobby, Terrasse, private dining room, event venues, spa suites, a rooftop pool, infinity-edge hot tub, and a state-of-the-art fitness center.

Dining options include an award-winning restaurant blending Bavarian specialties with farm-fresh regional fare, and the Antler Lounge, a chic après-ski spot with live entertainment. Owned by the philanthropic Eccles family, Goldener Hirsch has been a part of Utah’s ski region since the late 1800s.

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. Each property is unique but shares a crafted approach to luxury, bringing the soul of the locale to life through design, cuisine, wellness, and service. With 30 one-of-a-kind properties worldwide, Auberge invites guests to create unforgettable experiences in desirable destinations.

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin and includes brands such as Gulf States Toyota, Auberge Collection, AS Roma, Everton Football Club, and more.