Jobs · Management · Texas

In Room Dining Server

Fairmont Hotels & Resorts · Austin, TX · 4 mo ago
ManagementFull-time

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Aid guests regarding menu items in an informative and helpful way
  • Have full knowledge of all beverage lists
  • Deliver food and beverage in a timely and accurate manner
  • Check outgoing orders for quality and accuracy of set up
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Follow daily assigned employee shift side work
  • Double check all VIP orders with your manager on duty
  • Immediately communicate all special guest needs to your Manger on duty
  • Paces all In Room Dining order distribution and deliveries to our standards
  • Compile trip report logs
  • Aid with amenity delivery
  • Aid in coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment and storing accordingly
  • Aid in inspecting hotel hallways/landings for Room Service equipment
  • Maintain departmental requisitioned supplies properly stored and organized
  • Other duties as assigned

Qualifications

  • Previous Food and Beverage experience in a fast paced, luxury hospitality setting required

What is in it for you

  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

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