In Room Dining Server
Fairmont Hotels & Resorts · Austin, TX · 4 wk ago
ManagementFull-time
Responsibilities
- Consistently offer professional, friendly and engaging service
- Aid guests regarding menu items in an informative and helpful way
- Have full knowledge of all beverage lists
- Deliver food and beverage in a timely and accurate manner
- Check outgoing orders for quality and accuracy of set up
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Follow daily assigned employee shift side work
- Double check all VIP orders with your manager on duty
- Immediately communicate all special guest needs to your Manger on duty
- Paces all In Room Dining order distribution and deliveries to our standards
- Compile trip report logs
- Aid with amenity delivery
- Aid in coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment and storing accordingly
- Aid in inspecting hotel hallways/landings for Room Service equipment
- Maintain departmental requisitioned supplies properly stored and organized
- Other duties as assigned
Qualifications
- Previous Food and Beverage experience in a fast paced, luxury hospitality setting required
What is in it for you
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee