Implementation Specialist

About the Company

Founded in 2008, Locumsmart provides web-based software-as-a-service solutions to the healthcare recruitment industry. The Locumsmart web-portal offers workflow automation, vendor management (VMS), and managed services provider (MSP) software to lower costs and increase recruitment efficiency. Our clients include some of the largest hospital systems and staffing firms in the country.

About the Role

The Locumsmart Implementation Specialist will perform a variety of tasks related to the implementation of Locumsmart’s clients. You will develop relationships with Locumsmart’s users and Health Care Organization (HCO) leaders while demonstrating efficiency with assigned implementation tasks under the supervision of the Implementation Manager.

Responsibilities

• Assist in gathering and analyzing client requirements and data.
• Manage the Implementation inbox.
• Assist with data migration tasks and testing activities under supervision.
• Provide support during the pre-implementation, go-live, and post-implementation phases.
• Assist with documentation, demos, training, and user guides.
• Communicate directly with client stakeholders to provide updates and gather information throughout the implementation lifecycle.
• Identify and escalate risks or roadblocks to the Implementation Manager in a timely manner.
• Develop a working knowledge of the Locumsmart platform to support client and internal requests.

Qualifications

• Basic understanding of healthcare operations and/or vendor management.
• Ability to learn new software quickly.
• Basic project management skills.
• Proficiency in Google Suite (e.g., Google Docs) and Microsoft Office Suite (e.g., Excel & Outlook).
• Ability to work independently and as part of a team.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Ability to manage time effectively and prioritize multiple tasks.

Education & Experience

• Will consider an associate degree with 1+ years of relevant experience.
• Will consider a high school diploma with 2+ years of relevant experience.

Pay

For this position, we offer a pay range of $52,700 – $102,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level, and experience.

Benefits

• 401(k) retirement plan with company match.
• Traditional healthcare benefits, including medical and dental coverage.
• Onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules, including work-from-home options.
• Recognition programs with rewards including trips, cash, and paid time off.
• Family-friendly benefits, including paid parental leave, fertility coverage, adoption assistance, and marriage counseling.
• Tailored training resources, including free LinkedIn Learning courses.
• Volunteer time off and employee-driven matching grants.
• Tuition reimbursement programs.