Jobs · Information Technology · Georgia

Implementation Specialist

ADP · Augusta, GA · 1 mo ago
On-siteInformation TechnologyFull-time
We need to produce HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, legal, navigation, etc. Must preserve all substantive info. We need to parse the posting. Let's extract content: Intro: "ADP is hiring a Client Onboarding Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? If so, this may be an opportunity for you. Read on and decide for yourself." That's about the role / description. Could be "About the role" section. Then: "As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond. You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and then guide and drive clients towards the best solution for their unique business needs. Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs. That will keep things interesting, and our top-ranked training will help set you up for success!" That's also role description. Then: "To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos" That's more description. Then heading: "WHAT YOU'LL DO: Responsibilities What You Can Expect On a Typical Day" Then bullet list: "Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building." "Implement ADP Technologies. You will consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution." "Partner Internally.You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise." "Multi-Task - Communicate.You will work on multiple time-sensitive projects and follow-up items at the same time. You will share essential information with clients and the teams you work with at ADP." "Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the calendar year." Then: "TO SUCCEED IN THIS ROLE: Required Qualifications High School Diploma Basic project management skillsYou can work overtime hours during peak seasons Required A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. Bilingual (English/Spanish) Preferred" Then: "YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN: Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Get paid to pay it forward.Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply now!" Then: "Jobs.adp.com A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition." Then Diversity, Equity, Inclusion & EEO etc. Must remove boilerplate. We need to decide sections: About the role (intro description). Responsibilities (the list). Qualifications (required qualifications). Benefits (the "YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:" includes benefits). Possibly Skills? Not explicit. Could include "Skills" from required qualifications: basic project management skills, communication, etc. But we can combine into Qualifications. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Qualifications, Benefits. Possibly Skills not needed. Pay and Schedule: Not mentioned specifically except mention of overtime hours during peak seasons (under qualifications). That's not pay or schedule specifics. So we should not create Pay or Schedule sections because no explicit pay or schedule details. Thus sections: About the role, Responsibilities, Qualifications, Benefits. We must use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information, not invent or summarize away detail. Must not omit any substantive info. Must not include boilerplate like EEO, legal, navigation, application instructions, etc. Must not repeat job title as heading. Must not include Job ID etc. We need to extract the substantive content for each section. Let's craft:

    About the role

    ADP is hiring a Client Onboarding Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? If so, this may be an opportunity for you. Read on and decide for yourself. As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond. You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and then guide and drive clients towards the best solution for their unique business needs. Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs. That will keep things interesting, and our top-ranked training will help set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos

    But note: The instruction says remove application instructions. The phrase "Apply now!" and the link to video maybe considered application instruction? The link is not application instruction but a resource. However "Apply now!" is application instruction. Should we remove that? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove "Apply now!" and maybe the link? The link is not application instruction but could be considered part of the posting. It's not boilerplate. Might keep. But "Apply now!" is definitely application instruction; we should remove that phrase. Also later there is "What are you waiting for? Apply now!" also application instruction; remove. Thus we need to strip those. Also "Jobs.adp.com" maybe considered navigation? Might be considered boilerplate? It's a reference to site; maybe we can keep as it's not navigation? Might be considered a link but not navigation. Safer to keep? The instruction says remove navigation. "Jobs.adp.com" is a domain; could be considered navigation. I'd remove it. Also "A little about ADP:" is descriptive about company; could be part of About the role? Might be considered boilerplate? It's not EEO etc. It's substantive about company. Could keep. But we need to avoid duplication. We'll keep the company description maybe as part of About the role. Now Responsibilities: we need to list each duty as
  • . The responsibilities list includes: - Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building. - Implement ADP Technologies. You will consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution. - Partner Internally. You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. - Multi-Task - Communicate. You will work on multiple time-sensitive projects and follow-up items at the same time. You will share essential information with clients and the teams you work with at ADP. - Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the calendar year. We need to preserve the content exactly as given, but we can format as list items. Now Qualifications: The section "TO SUCCEED IN THIS ROLE: Required Qualifications High School Diploma Basic project management skillsYou can work overtime hours during peak seasons Required A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above OR Military Experience. We recognize and

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