Implementation Consultant

Team

Lead the end-to-end digital transformation journey for enterprise clients. You will bridge the gap between high-level business strategy (the "Why") and complex technical execution (the "How"), ensuring the digital workplace is scalable, governed, and widely adopted.

Missions

• Strategic Advisory: Act as a lead consultant for stakeholders to align platform deployment with long-term business goals and ROI.
• Discovery & Design: Facilitate stakeholder workshops to identify organizational pain points and architect complex enterprise-grade configurations, advanced information architecture, and global governance models.
• Implementation Management: Lead multiple concurrent SaaS deployments, managing technical specifications, data migrations, and cross-functional alignment.
• Implementation Governance: Partner with the Project Manager to ensure technical delivery aligns with the strategic vision. You own the "What" and "How," while the PM manages the "When."
• Adoption & Enablement: Conduct product training and change management strategies designed to accelerate user activation and consistently scale Weekly Active Users (WAU) across all key personas (HR, IT, and Ops).
• Cross-Functional Leadership: Act as the voice of the customer for Product and Engineering teams, turning field insights into repeatable methodologies and product enhancements.

Skills

• 2-5 years proven track record in SaaS implementation, solution consulting, or digital workplace delivery within enterprise environments.
• Consultative Expert: Exceptional ability to translate technical complexity into business value for both executive and operational audiences.
• Platform Savvy: Deep knowledge of Google Workspace, Microsoft 365, CMS, and digital workplace tools (e.g., LumApps, SharePoint, Simpplr, Unily, Igloo).
• Strategic Mindset: Strong skills in risk management, project prioritization, and the ability to drive clarity in highly ambiguous, multi-stakeholder environments.

Why You’ll Love Working at LumApps

• Generous Paid Leave – 25 vacation days (prorated based on hire date), 9 sick days, 10 paid holidays, plus 2 floating holidays
• Health Insurance – United Healthcare, 100% employer-paid benefits from day 1
• 401k Retirement Plan – We match 100% of your contribution up to 4%
• Family-Friendly Policy – Inclusive maternity & paternity leave
• Team Celebrations & Seasonal Events – Because culture matters
• Equipment of Your Choice – Set up your workspace your way

About LumApps

LumApps is an Employee Experience Platform that helps organizations thrive in a digital environment by connecting and empowering employees with purpose and belonging.